KHIRY SCOTT
Brooklyn Center,MN
Summary
Expert in providing over 6+ years of customer service and 3+ years of security to a variety of clientele, I am seeking a position where I can utilize my training and skills as a Security Officer.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Security Officer Trainee
Hennepin County
Minneapolis, MN
01.2023 - Current
- Conduct building checks to monitor safety for customers and staff of Hennepin County
- Completed De-escalation, Mental Health Awareness, Conflict Management, and Trauma Informed Response trainings
- Documented incidents and conduct violations for evaluation by management.
- Assisted customers in addressing questions and fulfilling needs promptly.
Security Officer
GardaWorld Security
Roseville, Minnesota
05.2025 - 11.2026
- Patrolled Hennepin County facilities and monitored entrances, exits, and restricted areas.
- Managed visitor access to ensure security protocols were followed at county service locations. and verified identification at county service locations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Greeted staff, guests, and vendors upon arrival at the facility entrance to ensure proper entry procedures were followed.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Assisted employees and visitors with directions, safety questions, and building access.
- Searched bags manually to identify prohibited items and contraband.
Resource Management Coordinator
Childrens Hospital
St. Paul, MN
01.2021 - 01.2022
- Ensured the staffing resource needs of nurses were met
- Answered phones to document staff call-ins, staff needs, and shift changes
- Ensured adequate staff support for operational efficiency to determine if staffing levels were being met for each shift
Landscaper
Prescription Landscaping
Minneapolis, MN
01.2020 - 01.2021
- Provided both commercial and residential general landscaping services
- Collaborated with customers to ensure satisfaction with completed landscaping projects
- Operated various machines and tools in a safe manner during landscaping projects.
Warehouse Worker
Amazon
Minneapolis, MN
01.2017 - 01.2020
- Offered an exceptional level of customer service in a timely manner
- Managed confidential data with care and professionalism
- Kept workstation organized and sanitized to ensure efficiency
Package Handler
UPS
Minneapolis, MN
01.2015 - 01.2016
- Trained new team members on safety and corporate regulations to maintain compliance
- Coordinated operations to effectively support internal and external customer needs
- Loaded and unloaded high-value items carefully to prevent damage high value items with zero instances of damage
Education
G.E.D
Minneapolis, MNSkills
- Video surveillance
- Video monitoring
- Security technology
- Report Writing
- Crisis intervention
- Patrol procedures
- Report writing
- CCTV monitoring
- Two-way radio communication
- Documentation skills
- Customer service
Skills
- Video surveillance
- Crisis Training
- Security technology
- Report Writing
- Crisis intervention
- Patrol procedures
- Leadership
- De-escalation
Certification
- Crisis Intervention Techniques Certificate Completed 2023
- Emergency Medical Responder Certificate Completed 2023
Timeline
Security Officer
GardaWorld Security
05.2025 - 11.2026
Security Officer Trainee
Hennepin County
01.2023 - Current
Resource Management Coordinator
Childrens Hospital
01.2021 - 01.2022
Landscaper
Prescription Landscaping
01.2020 - 01.2021
Warehouse Worker
Amazon
01.2017 - 01.2020
Package Handler
UPS
01.2015 - 01.2016
G.E.D