Summary
Overview
Work History
Education
Skills
Timeline
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Khiya Baker

Orange Park,FL

Summary

Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients.

Overview

5
5
years of professional experience

Work History

Sortation Center/Laborer

Amazon
03.2024 - Current
  • Working at an Amazon sortation center involves organizing and preparing packages for delivery
  • Employees sort packages by destination, load them onto trucks, and ensure efficient operations within the facility
  • It requires attention to detail, physical stamina, and adherence to safety protocols in a fast-paced environment.
  • Proved successful working within tight deadlines and a fast-paced environment.

Server

Olive Garden
12.2023 - Current
  • Known for delivering exceptional service and creating memorable dining experiences
  • Proficient in menu knowledge, order accuracy, and maintaining a positive attitude in high-pressure situations
  • Contributing my skills and enthusiasm to the dynamic restaurant team.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained up-to-date knowledge of product and service changes.

Server

Red Lobster
08.2022 - 01.2023
  • A dedicated and customer-focused Server with 4 years of experience in the food and beverage industry
  • Known for delivering exceptional service and creating memorable dining experiences
  • Proficient in menu knowledge, order accuracy, and maintaining a positive attitude in high-pressure situations
  • Contributing my skills and enthusiasm to the dynamic restaurant team.

Customer Service Representative II

Eddie N' Sons
05.2020 - 01.2021
  • A dedicated and results-oriented professional with 1 year of experience contributing to the success of Eddie N' Sons
  • Known for my commitment to excellence, attention to detail, and a strong track record of delivering outstanding results in a small business environment
  • Always using my skills and expertise to support the growth and mission of the firm.

Customer Service

Liberty Bakery
04.2019 - 01.2021
  • A dedicated and versatile team member at Liberty Bakery, contributing 16 months of valuable experience to support the success of this family-run enterprise
  • Known for adaptability, loyalty, and a commitment to fulfilling the business's unique needs and objectives.
  • Resolved customer complaints with empathy and professionalism, ensuring repeat business.
  • Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
  • Delivered prompt service to prioritize customer needs.

Education

Career Certificate/Esthetician License - Aesthetics

Florida State College At Jacksonville (FSCJ)
Jacksonville
09.2024

High School Diploma -

Oakleaf High School
Orange Park, FL
05.2023

Certification - Lash Artistry

SoLash Couture
Jacksonville, FL
02.2021

Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Teamwork
  • Organization
  • Computer Literate
  • PowerPoint
  • Time Management
  • Outlook
  • Business Ownership
  • Skin Analysis
  • Proper Client Consultations
  • Created Consultation and Consent Forms
  • Created Skincare Protocols for various skin disorders and diseases with treatment plans
  • Demonstrated and Performed: Waxing, Eyelash Applications, Makeup Applications, Microdermabrasion and Gel Based Exfoliations
  • Facial Massage w/Mask Applications
  • Trained and executed the modalities of an 11-n-1 E Mark Facial Machine
  • Attended various class demonstrations for Career Advancement and Training
  • Knowledgeable of Makeup Applications including color theory and proper selections of makeup based on Skin Type
  • Anatomy and Physiology of the Human Face
  • Ability to categorize various Skin Types on the FitzPatrick Scale and identify Grades of Acne
  • Ability to identify various product ingredients to assist in proper product selection for various skin types, disorders
  • Proficiently aware of all Florida Laws as it relates to Facial Specialty and Salon Care procedures
  • Infection Control knowledge ( FDA, OSHA, SDS) and exercise proper protocols to ensure that the spread of disease is controlled

Timeline

Sortation Center/Laborer

Amazon
03.2024 - Current

Server

Olive Garden
12.2023 - Current

Server

Red Lobster
08.2022 - 01.2023

Customer Service Representative II

Eddie N' Sons
05.2020 - 01.2021

Customer Service

Liberty Bakery
04.2019 - 01.2021

Career Certificate/Esthetician License - Aesthetics

Florida State College At Jacksonville (FSCJ)

High School Diploma -

Oakleaf High School

Certification - Lash Artistry

SoLash Couture

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Khiya Baker