Khoa Dang
Technical
LAWRENCEVILLE,Georgia
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service while maintaining quality and efficiency.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Computer Technician
KHOA THY CO., LTD
HO CHI MINH, VIET NAM
01.2003 - 12.2022
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Education
Computer Hardware And Systems
03.1999 - 06.2000
Skills
Technical Support
Technical Analysis
Hardware and software installation
Desktop and laptop installations
Certification
Toyota Technical Education Program
Hobbies
Collect and restore vintage vehicle, Reading, Watch movie
Timeline
Toyota Technical Education Program
09-2013
Computer Technician - KHOA THY CO., LTD
01.2003 - 12.2022
Information System Management
06-2000
College of Natural Sciences - , Computer Hardware And Systems
03.1999 - 06.2000