Khoa Do

Community Building:

• Planned and executed diverse student events, fostering awareness of CWU programs.
• Managed weekly social media updates on multiple platforms. Utilized events and networks to educate students on diversity, social justice, and campus resources.
• Created quarterly interactive displays.

Student Development:

• Identified and communicated student concerns to the University Center staff.
• Encouraged behaviors promoting academic success.

Teamwork:

• Attended weekly staff meetings and represented CAT at CWU events.
• Collaborated with team members on events and displays.

Administrative:

• Completed program arrangements and paperwork efficiently.
• Maintained regular communication with the supervisor on event planning progress.
• Acquired comprehensive knowledge of student services for effective assistance.

• Project consulting.
• Assisted in daily store operations.
• Comply and knowledgeable about various safety procedures while working with construction-grade equipment.
• Organization and merchandise arrangements.
• Conduct inventory tasks.
• Certified in operating and training on lift equipment, and conducting sessions for new employees.
• Developed training materials and collaborated on safety protocols, reducing incidents.

• Resolved customer complaints in an efficient manner.
• Processed cash, check, and credit card transactions accurately and efficiently.
• Ensured all checkout areas were clean, well-stocked, and properly maintained.
• Operated scanning equipment to process payments quickly and accurately.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Provided assistance to other staff members during peak hours or when needed.
• Restocked supplies such as paper rolls for registers, bags for merchandise.