Khoukha FAID
Blainville
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Logistics Coordinator
3PL at Pratt & Whitney (Robert Group)
Mirabel
07.2022 - Current
- Managed paperwork and necessary information required for client shipments.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Evaluated problematic conditions to resolve issues and optimize service levels.
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Organized purchase and delivery of materials needed for various contracts.
Roadside Assistance Agent
Axa
Montreal, MO
12.2021 - 06.2022
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Work under pressure, keeping calm for the well being of customers.
Be attentive, understanding to better manage different situations.
Manager and Team Leader
Tim Hortons
Montreal, MO
03.2016 - 06.2021
- Implementation of a real process of innovation in the search for solutions.
- Precise definition of the tasks to be carried out in accordance with deadlines and expectations.
- Recruitment, training and management of a team.
Ability to identify difficulties and make decisions individually or by consensus. - Conversion of objectives into results through innovative projects and risk taking.
- Change management.
- Leadership..
Fundraiser Volunteer
UNICEF
Montreal, MO
01.2016 - 03.2016
Education
Diploma of Higher Education (D.E.S.S) - Mgmt,Supply Chain.
09.2022 - 08.2023
Master - Accounting, Control And Audit
06.2013 - 6 2015
Baccalaureat - Finance
09.2010 - 6 2013
Skills
- Leadership
- Communication
- Decision making
- Creativity
- Accuracy and efficiency
- Negotiation
- Client Relations
- Team spirit
- Sense of responsibility
- Project management
- Abilities
- Motivation
- Autonomy
- Problem-Solving
Languages
French
Native/ Bilingual
English
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Haute École Du Commerce (HEC) - Diploma of Higher Education (D.E.S.S), Mgmt,Supply Chain.
09.2022 - 08.2023
Logistics Coordinator - 3PL at Pratt & Whitney (Robert Group)
07.2022 - Current
Roadside Assistance Agent - Axa
12.2021 - 06.2022
Manager and Team Leader - Tim Hortons
03.2016 - 06.2021
Fundraiser Volunteer - UNICEF
01.2016 - 03.2016
University (Abdarhman Mira ) - Master , Accounting, Control And Audit
06.2013 - 6 2015
University (Abdrahman Mira) - Baccalaureat, Finance
09.2010 - 6 2013
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