KHOURI MASON
WHACK Kamp
BIRMINGHAM,AL
1
year of professional experience
Resourceful and detail-oriented summer camp counselor and front desk clerk with 2 years of experience in customer service and administrative roles. Proficient in conflict management, time management, and organizational skills. Currently enrolled in high school.
Work History
SUMMER CAMP COUNSELOR
2 Months- Supervised and ensured the safety of a group of 10 campers during daily activities
- Planned and led engaging recreational activities, including sports, arts and crafts, and team-building exercises
- Provided guidance and support to campers in developing social skills, conflict resolution, and teamworkfostered a positive camp environment by mentoring campers, enhancing their social skills and building strong teamwork dynamics.
- Planned and executed daily recreational activities, achieving high camper participation and satisfaction rates through engaging content.
- Coordinated with fellow counselors to design team-building exercises, strengthening community bonds and promoting a cohesive camp culture.
FRONT DESK CLERK
5 Months- Greeted and checked in clients, ensuring a positive first impression and providing exceptional customer service
- Managed a high volume of incoming calls, efficiently directing inquiries to the appropriate departmentsStreamlined client check-in processes, enhancing efficiency and significantly improving client satisfaction ratings.
- Analyzed call patterns to optimize response times, resulting in noticeable improvements in department workflow.
Education
Bachelor of Arts - Fashion Design
- Coca Cola First Generation Scholarship Recipient
Skills
Organizational Skills (Skillful)
Conflict Management (Skillful)
Time Management (Skillful)
Customer Service (Skillful)
Administrative Support (Experienced)
Team Leadership (Skillful)
Child Care (Skillful)
Creative Arts (Experienced).
Personal Information
Date of Birth: 2008-05-27
Timeline
SUMMER CAMP COUNSELOR
WHACK Kamp
06.2024 - 08.2024Read More
FRONT DESK CLERK
Touched By Kaci
08.2023 - 01.2024Read More
Clark Atlanta University
Bachelor of Arts from Fashion Design
Read More