Khristian Jackson
Saint Albans
Summary
Dynamic and dedicated professional with extensive experience in customer service and housekeeping, notably at SUBWAY® Restaurants. Proven ability to enhance guest relations and maintain high cleanliness standards. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
19
19
years of professional experience
Work History
Housekeeper
Self Employed Services
09.2019 - Current
- Maintained cleanliness and organization in residential properties, ensuring high standards of hygiene.
- Developed efficient cleaning schedules to optimize time management and task completion.
- Utilized eco-friendly cleaning products to promote sustainable practices in home environments.
- Performed detailed deep cleaning tasks, including carpet shampooing and upholstery maintenance.
- Assisted clients with organizing spaces for improved functionality and aesthetic appeal.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
Childcare Provider
Self Employed Services
01.2015 - 03.2020
- Developed and implemented engaging learning activities for children to promote cognitive and social development.
- Maintained a safe and nurturing environment, ensuring adherence to health and safety regulations.
- Established positive relationships with parents, providing regular updates on child progress and activities.
- Adapted care strategies to meet individual needs of children, enhancing overall well-being and engagement.
- Coordinated daily schedules, balancing educational, recreational, and rest periods efficiently.
- Improved child engagement through creative play methods, fostering an inclusive atmosphere for all children.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Sales Associate
Scampers
08.2014 - 12.2016
- Supported training new staff on operational procedures and best practices for efficiency improvement.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Behavioral Aide
Swanton Elementary School
08.2015 - 06.2016
- Assisted students with behavioral challenges to promote positive classroom environments.
- Collaborated with teachers to develop and implement individualized support plans.
- Monitored student progress, adjusting strategies to enhance engagement and learning outcomes.
- Provided crisis intervention and conflict resolution to maintain a safe atmosphere.
- Documented behavioral incidents and reported findings to school administration for review.
- Provided one-on-one support for students struggling with emotional or behavioral issues during class time and school activities.
- Served as a role model for students by demonstrating appropriate social and emotional skills during interactions.
- Implemented crisis prevention techniques to de-escalate challenging situations, maintaining safety for all involved parties.
Sales Associate
SUBWAY®Restaurants
05.2015 - 09.2015
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of the workspace, adhering to health and safety standards.
- Assisted in inventory management, restocking supplies to ensure timely product availability.
- Addressed customer inquiries and concerns promptly, fostering a welcoming environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Warehouse Worker
Peerless Clothing Warehouse
01.2007 - 02.2011
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Education
Massage Therapy
BodySoul Massage And Bodywork School
Saint Albans, VTHigh School Diploma -
Old Town High School
Old Town, MESkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Cleaning techniques
- Health and safety compliance
- Residential cleaning
- Customer service-focused
- Excellent oral and written communication
- Deep cleaning expertise
- Physically strong
- Complex Problem-solving
- Guest relations
- Exceptional communicator
- Multitasking and organization
- Cleaning and organizing
- Exceptional time management
- Hardworking
- Able to lift 70 lbs
- Watering plants
Timeline
Housekeeper
Self Employed Services
09.2019 - Current
Behavioral Aide
Swanton Elementary School
08.2015 - 06.2016
Sales Associate
SUBWAY®Restaurants
05.2015 - 09.2015
Childcare Provider
Self Employed Services
01.2015 - 03.2020
Sales Associate
Scampers
08.2014 - 12.2016
Warehouse Worker
Peerless Clothing Warehouse
01.2007 - 02.2011
Massage Therapy
BodySoul Massage And Bodywork School
High School Diploma -
Old Town High School