Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Khristian Reyes

8074 Silver Birch WayLehigh Acres

Summary

Dynamic and results-driven professional with a proven track record at The Cheesecake Factory, excelling in team empowerment and customer satisfaction. Skilled in cash management and problem-solving, I consistently exceeded performance goals while fostering a supportive environment. Committed to enhancing service delivery and creating memorable dining experiences.

Overview

3
3
years of professional experience

Work History

Shift Leader /Closing Shift Manager

Moes Southwestern Grill
02.2025 - Current
  • Assisted team members in executing daily operations and maintaining workflow efficiency.
  • Contributed to a positive customer experience by addressing inquiries and resolving issues promptly.
  • Supported management in training new employees on company policies and procedures.
  • Monitored inventory levels and assisted in stock replenishment to optimize service delivery.
  • Greeted and assisted visitors, ensuring positive first impressions for clients and guests.

Server /Restaurant Hostess

The Cheesecake Factory
08.2024 - 02.2025
  • Assisted in training new staff on restaurant policies and procedures.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Team Member

Publix
03.2023 - 01.2024
  • Provided excellent customer service by addressing inquiries and resolving issues
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.

Education

High School Diploma -

Gateway Highschool
3820 Griffin Dr Fort Myers, FL 33913
05-2025

Skills

  • Supportive demeanor
  • Team empowerment
  • Clear and concise communication skills
  • Problem-solving
  • Effective team leadership
  • Customer service
  • Active listening
  • Data entry

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Shift Leader /Closing Shift Manager

Moes Southwestern Grill
02.2025 - Current

Server /Restaurant Hostess

The Cheesecake Factory
08.2024 - 02.2025

Team Member

Publix
03.2023 - 01.2024

High School Diploma -

Gateway Highschool