Open To Work
KH ROBIUL ALAM
Summary
Detail-oriented and safety-focused Data Center Technician with hands-on experience in server hardware, cabling, fiber optics, and network fundamentals. Strong operational discipline developed through mission-critical coordination at JFK International Airport. Skilled in troubleshooting, documentation, and maintaining uptime in fast-paced environments. Currently advancing IT infrastructure and data center operations training at ECPI University VA.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Flight Coordinator
Flying Food Group LLC
Queens, USA
02.2017 - Current
- Coordinate mission-critical flight operations with strict adherence to safety, compliance, and real-time accuracy.
- Maintain detailed logs, documentation, and incident reports - mirroring data center ticketing and escalation workflows.
- Apply structured troubleshooting to resolve operational challenges under time pressure.
- Demonstrate reliability, teamwork, and procedural discipline essential for data center environments.
Manager
Magnum Marketing Ltd
Dhaka, Bangladesh
09.2007 - 09.2013
- Led marketing campaigns to enhance brand visibility and drive customer engagement.
- Developed strategic partnerships to expand market reach and strengthen client relationships.
- Analyzed market trends to inform product positioning and promotional strategies.
- Oversaw budget management, ensuring efficient allocation of resources across projects.
Operations & Administrative Support
Unisoft Chemical Limited
Dhaka, Bangladesh
01.2000 - 10.2005
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Arts -
National University
Dhaka, Bangladesh01.1996
Skills
- RACK & STACK
- SERVER INSTALLATION
- COMPONENT REPLACEMENT
- CABLE MANAGEMENT
- LABELING
- PATCHING
- STRUCTURED CABLING
- FIBER OPTIC
- MPO
- LC
- SC
- CLEANING
- INSPECTION
- TESTING
- HARDWARE DIAGNOSTICS
- TCP/IP
- VLANS
- DHCP
- DNS
- SWITCH BASICS
- PATCH PANEL MANAGEMENT
- NETWORK TROUBLESHOOTING
- CONNECTIVITY TESTING
- PDUS
- UPS BASICS
- GROUNDING
- BREAKER COORDINATION FUNDAMENTALS
- ENVIRONMENTAL MONITORING
- COOLING SYSTEMS
Certification
• IT Infrastructure & Data Center Operations, ECPI University - Virginia Campus- In progress.
• Com TIA + certification, ECPI University - Virginia Campus-In progress.
• Com TIA + certification, ECPI University - Virginia Campus-In progress.
REFERENCES
Professor Mohammed Zakaria
Computer & Information Science Faculty
ECPI University
10021 Balls Ford Rd., Manassas, VA 20109
Phone: 703-330-5300
Email: MZakaria@ecpi.edu
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridSalary Range
$0/hr - $1000/hrTimeline
Flight Coordinator
Flying Food Group LLC
02.2017 - Current
Manager
Magnum Marketing Ltd
09.2007 - 09.2013
Operations & Administrative Support
Unisoft Chemical Limited
01.2000 - 10.2005
Bachelor of Arts -
National University