Khrystina Zurita
Operation And Administrative Supervisor
Tampa,FL
Summary
Caring Animal Shelter Volunteer with passion for animals and experience helping visitors find suitable, adoptable pets. Supplies food and water to animals, cleans living areas and brushes and grooms animals coats. Comfortable lifting up to 80 pounds and handling aggressive animals with restraint. Hardworking individual who aims to use skills learned in operations environment, and possessing excellent communication and recordkeeping skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Animal Foster/ Rescue Volunteer
Mercy Full Project Rescue
Tampa, FL
03.2021 - Current
- Assists with organizing and planning rescue events.
- Experience with fostering dogs (fostered 13 dogs so far)
- Assists with application process for potential adopters, including scheduling meet and greets, reviewing applications, checking references, and determining the best fit for each individual animals' personality.
- Kept animals in my care clean, well fed, and healthy, including giving medications and injections when necessary.
- Providing transportation for animals.
Operations and Administration Supervisor
Chakra Zulu Crystals
Tampa, FL
04.2020 - Current
- Entered and maintained departmental records in company database.
- Managed bi-weekly payroll employees, as well as insurance matters, workman's compensation and compliance reporting.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Contributes to company strategy in areas of production, distribution, and supply chain, in order to ensure the company meets current and future goals.
- Ensure safe and healthy work environment at all locations.
- Responsible for all scheduling of daily shifts and monthly meetings for all employees.
- Directs and controls production to ensure that finished goods of the required standard are available to customers within agreed costs and timeframe.
- Directs and controls warehousing and distribution functions to ensure customers are supplied with the right quantities of goods at the right times.
- Ensures company has all the recourses required to meet its objectives within agreed financial parameters.
- Maintaining positive working relationships with all members of the company to ensure effective communication and coordination of all company activities and goals.
- Creates policies and strategies to ensure functional and productive work.
- Maintain lines of communication with all customers regarding orders, including answering a minimum of 200 emails within 72 hours on a daily basis.
- Directs and oversees all staff to ensure all are properly trained, and motivated to carry out responsibilities to the required standard.
- Maintains and oversees the overall function of both locations.
- Collected, validated and distributed information to employees.
- Aided colleagues, managers and customers through regular communication and assistance.
Senior Retail Manager
Adidas
Brandon, FL
05.2017 - 01.2019
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Created visual store strategy based on market trends.
- Completed daily paperwork and computer entry of sales data as established by management.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Organized meetings for up to 40 staff members to discuss upcoming promotions, key strategies and tasks.
- Recruited, hired and trained dozens of associates to develop productive team with excellent product knowledge.
- Represented company at national and regional trade shows.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Submitted reports to senior management to aid in business decision-making and planning.
Education
Bachelor of Arts - Criminology
University of South Florida
Tampa, Florida. 09.2016 - 12.2019
Skills
Schedule Management
Onboarding
Written and Verbal Communication
Empathy
Relationship Building
Staff Management
Organization
Timeline
Animal Foster/ Rescue Volunteer
Mercy Full Project Rescue
03.2021 - Current
Operations and Administration Supervisor
Chakra Zulu Crystals
04.2020 - Current
Senior Retail Manager
Adidas
05.2017 - 01.2019
Bachelor of Arts - Criminology
University of South Florida
09.2016 - 12.2019