Naveah Fontes
Kingwood,TX
Summary
Highly organized professional with experience in restaurant management and volunteer coordination. Skilled in time management, communication, and problem-solving, dedicated to enhancing customer service and maintaining operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Volunteer Foster Care Coordinator Animal Rescue
BARC
Houston, Texas
08.2017 - Current
- Conducted interviews and screenings to identify suitable foster and adoptive homes.
- Coordinated veterinary care, scheduling, and placement logistics to ensure animal well-being.
- Maintain records and communications with volunteers and families.
- Demonstrated organizational, communication, and case coordination skills to support volunteers and families.
Manager
MOD Pizza
Kingwood, Texas
08.2022 - 12.2024
- Oversaw daily operations to enhance restaurant efficiency and customer satisfaction.
- Trained new employees on company policies and service standards.
- Implemented quality control measures to maintain food safety compliance.
- Conducted inventory management to ensure adequate stock levels.
- Enforced customer service standards, resolving issues to improve guest experiences and uphold service quality.
- Executed opening, closing, and shift change tasks to ensure consistent operational standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Managed cash register operations, ensuring proper cash handling procedures were followed.
- Greeted customers and answered any questions they had about the store's products and services.
Team Member/Cashier
Taco Cabana
Kingwood, Texas
07.2022 - 10.2022
- Assisted customers with menu selections and special requests, enhancing their overall dining experience.
- Operated cash registers to efficiently process customer payments.
- Maintained cleanliness of checkout area, contributing to a positive shopping environment.
- Prepared food items according to recipes and company standards, ensuring consistent quality.
Education
High School Diploma -
Lone Star College
Kingwood, TX07-2020
Skills
- Inventory management and scheduling
- Team leadership and clear communication
- Customer service and problem solving
- Time management and organizational skills
- Cash handling and register operation
- Food safety compliance and cleaning
Certification
- Food Handler
- TABC
Timeline
Manager
MOD Pizza
08.2022 - 12.2024
Team Member/Cashier
Taco Cabana
07.2022 - 10.2022
Volunteer Foster Care Coordinator Animal Rescue
BARC
08.2017 - Current
High School Diploma -
Lone Star College