Khrystyna Ishchenko
Brooklyn,NY
Summary
Motivated individual with strong work ethic. Strong organizational and team collaboration skills with experience in improving processes.
Overview
7
7
years of professional experience
Work History
Receptionist
Beauty Salon
01.2024 - Current
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Case Manager
Right Start, Inc
03.2023 - 12.2023
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Evaluated treatment plans against individual goals and healthcare standards.
- Established strong community partnerships to broaden available resources for clients and their families.
Florist Manager
M'NY Flowers
09.2021 - 04.2022
- Optimized store layout for better product visibility and easier navigation for customers.
- Trained new team members in floral design techniques and customer service skills, resulting in a highly capable workforce.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
After-School Tutor
Kumon North America
10.2018 - 11.2019
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Monitored student progress regularly through ongoing assessments and evaluations, adjusting instructional approaches as needed.
Assistant Teacher
Big Apple Academy
09.2016 - 08.2018
- Assisted in implementation of new learning tools, systems and materials.
- Developed and implemented classroom routines to address varying student needs.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
Master of Science - Social Work
Fordham University
The Bronx, NY06.2026
Bachelor of Science - Psychology
Brooklyn College of The City University of New York
Brooklyn, NY08.2022
Associate of Science - Mental Health And Human Services
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2020
Skills
- Decision-Making
- Data Entry and Analysis
- MS Office
- Case Management
- Organization and Multitasking
- Positive Attitude
- Emotional awareness
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Beauty Salon
01.2024 - Current
Case Manager
Right Start, Inc
03.2023 - 12.2023
Florist Manager
M'NY Flowers
09.2021 - 04.2022
After-School Tutor
Kumon North America
10.2018 - 11.2019
Assistant Teacher
Big Apple Academy
09.2016 - 08.2018
Master of Science - Social Work
Fordham University
Bachelor of Science - Psychology
Brooklyn College of The City University of New York
Associate of Science - Mental Health And Human Services
Kingsborough Community College of The City University of New York
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