KHULEGEN LKHAGVA
Fairfax,US
Summary
Proven leader in operations management, adept in cost reduction and task delegation, proficient in elevating team performance at Gyu San Japanese BBQ by implementing effective training and communication strategies. My approach, blending strong project management with a focus on employee scheduling, consistently enhances productivity and satisfaction. Focused individual with managerial experience in the business sector. Proven ability to develop and execute strategic plans, build relationships with clients, and manage the day-to-day operations of the business. Expertise in budgeting, financial analysis, and personnel management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
9292 Korean BBQ
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Gyu San Japanese BBQ
06.2023 - 06.2024
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Manage a team of 8 on a daily basis
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Helped oversee the daily operations of the store, managing staff and inventory
- Coached and mentored new employees on company policies and procedures
- Established clear communication channels between staff members to ensure smooth workflow throughout the store
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- The employees that have been trained would be in the number of 10+
Head Server
Gogi Yogi Korean BBQ
01.2022 - 05.2023
- Trained new staff on restaurant policies, procedures, safety protocols, and POS system operations
- Exhibited excellent communication skills to effectively manage a team of servers in a fast-paced environment
- Developed and implemented strategies for increasing sales, profitability, and customer satisfaction
- Prepared checks to itemize and total meal costs and sales taxes
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning
- Assisted with training new wait staff members to ensure proper procedures were followed at all times
- Handled waitstaff shift schedules, time off requests and last-minute absences
Server
Bob and Edith's Diner
05.2019 - 05.2020
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
Community Work Volunteer
Embassy of Mongolia
12.2018
- Encouraged open dialogue between stakeholders regarding their concerns and interests
- Organized events to show the culture of Mongolia and its tradition
- Conducted surveys to assess community needs, attitudes, opinions, and behaviors
- Assisted in creating and implementing various programs to engage youth in activities that show Mongolian tradition
Community Work Volunteer
Embassy of Mongolia
07.2019
- Conducted surveys to assess community needs, attitudes, opinions, and behaviors
- Coordinated volunteers from diverse backgrounds to assist in carrying out projects within the organization
- Organized and led activities to enhance and stimulate community's engagement with Mongolian traditional activities like playing shagai and building yurt
- Encouraged open dialogue between stakeholders regarding their concerns and interests
Social and Culture Chair
Pi Delta Psi Fraternity
01.2024 - Current
- Exhibited expertise in overseeing board operations, ensuring compliance with bylaws, policies, and procedures
- Skillful in managing relationships between the board of directors, staff members, volunteers, donors, vendors
- Adept at implementing effective decision making strategies during meetings and ensuring that all items are addressed adequately
- Expertise in motivating board members towards achieving organizational objectives and outcomes within stipulated timelines
- Displayed capability to provide leadership in developing goals and objectives for the organization's short-term and long-term initiatives
Rush Chair & Brotherhood Unity Chair
Pi Delta Psi Fraternity
01.2024 - Current
- Utilized data analytics tools to measure success of recruitment efforts and inform future decisions
- Facilitated communication between potential new members and current brothers throughout the recruitment period
- Advised executive board on changes needed to improve the quality of rush events
- Drafted marketing materials highlighting benefits of joining the fraternity
- Organized events for potential new members, including informational sessions and activities that showcased the fraternity's values
Philanthropy Chair
Pi Delta Psi Fraternity
01.2024 - Current
- Cultivated relationships with existing donors through personal outreach efforts
- Maintained accurate records of all donations received, including donor information and donation amounts
- Engaged key stakeholders throughout the community in order to create awareness about our mission and goals
- Coordinated with other organizations when necessary in order to maximize resources and reach larger audiences
Education
Master of Business Administration (M.B.A.) - Business Administration And Management
George Mason University
Fairfax, VA12.2025
Associate in Business - Business Administration
Northern Virginia Community College
12.2023
Skills
- Cost Reduction
- Task Delegation
- Operations Management
- Employee Scheduling
- Workload Management
- Project Management
- Public Speaking
Certification
Associates Degree from Northern Virginia Community College
Awards
Dream Project Scholarship Award
Volunteer Experience
- Community Work Volunteer, Embassy of Mongolia, Washington DC, DC, 07/01/19, 07/31/19, Conducted surveys to assess community needs, attitudes, opinions, and behaviors., Coordinated volunteers from diverse backgrounds to assist in carrying out projects within the organization., Organized and led activities to enhance and stimulate community's engagement with Mongolian traditional activities like playing shagai and building yurt., Encouraged open dialogue between stakeholders regarding their concerns and interests.
- Community Work Volunteer, Embassy of Mongolia, Washington DC, DC, 12/01/18, 12/31/18, Encouraged open dialogue between stakeholders regarding their concerns and interests., Organized events to show the culture of Mongolia and its tradition., Conducted surveys to assess community needs, attitudes, opinions, and behaviors., Assisted in creating and implementing various programs to engage youth in activities that show Mongolian tradition.
Affiliations
- Pi Delta Psi Fraternity Incorporated
- Mongolian Student Union
Timeline
Server
9292 Korean BBQ
06.2024 - Current
Social and Culture Chair
Pi Delta Psi Fraternity
01.2024 - Current
Rush Chair & Brotherhood Unity Chair
Pi Delta Psi Fraternity
01.2024 - Current
Philanthropy Chair
Pi Delta Psi Fraternity
01.2024 - Current
Assistant Manager
Gyu San Japanese BBQ
06.2023 - 06.2024
Head Server
Gogi Yogi Korean BBQ
01.2022 - 05.2023
Community Work Volunteer
Embassy of Mongolia
07.2019
Server
Bob and Edith's Diner
05.2019 - 05.2020
Community Work Volunteer
Embassy of Mongolia
12.2018
Master of Business Administration (M.B.A.) - Business Administration And Management
George Mason University
Associate in Business - Business Administration
Northern Virginia Community College
Associates Degree from Northern Virginia Community College
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