MS Office
Khulkar Yusupova
Agile SCRUM Master
Remote,Florida
Summary
Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
3
3
Certificates
3
3
Languages
Work History
AGILE SCRUM MASTER
Virtusa Corp
Remote, US, FL
08.2023 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
Managed product backlog and supported Scrum framework for monthly sprint releases. - Led sprint reviews and planning meetings to promote full team engagement.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
Worked effectively with multiple Scrum teams both internally and off-shore. - Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
SENIOR BUSINESS ANALYST/ASSOCIATE PROJECT MANAGER
Virtusa Corporation
Remote, USA , FL
2023.06 - 2023.07
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes. - Produced business requirements, master story list, sprint planning and design documents.
- Worked with Scrum team to test and certify application features before deploying to production.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
SENIOR BUSINESS ANALYST, RPA
TD BANK
Remote, Canada-wide
11.2019 - Current
- Project Management: End-to-end delivery of process automation deliverables from Intake through to deployment, including planning, tracking and benefits assessment.
- Collaborated with key stakeholders to define automation scope and recommended process improvements to increase their productivity and efficiency.
- Leveraged well-honed Business Analyst skills, including requirements elicitation, scope management, stakeholder management and project delivery.
- Supported Design team through build, testing and deployment activities.
- Supported and owned the development of reports, briefings, presentations and presented project information to Senior and Executive groups.
- Mentored the members of the Innovative Automation Business Analyst Mentorship Program.
- Led the Change Management and Communication Committee and the BluePrism Capture ( BP Capture) implementation initiative within the team.
PEOPLE MANAGER
TD BANK
Edmonton, AB, Canada
06.2016 - 10.2019
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Led employee relations through effective communication, coaching, training and development. Hiring, onboarding, calibrated coaching, and talent development
- Production management using POM/AOM principals
- Managed development and implementation of lean and continuous improvement initiatives across production environment.
LEAD OPERATIONS OFFICER
TD BANK
Edmonton, AB, Canada
11.2013 - 05.2016
- First point of contact for policy and procedural questions for both Western Canada Funding and Discharge team ( Post-underwriting)
- Proactive workflow and operations management and daily in-period control for both Western Canada RESL, Personal Funding and Discharge team
- Identifying Lean process improvements through common process escalations/gaps
PARTNER SERVICE REP, FUNDING
TD BANK
Edmonton, AB, Canada
11.2009 - 10.2013
- Personal Funding transactions (complete Solicitor instructions, Transfer-in and Transfer-Out from/to OFIs), and Sub Search/Security Reuse applications) review, approve/reject applications as per existing Policies/guidelines for eligibility criteria
- Reviewed and validated details of loan applications and closing documentation.
- Produced and submitted completed loan packages to title and escrow professionals.
- Collected and compiled paperwork such as title abstracts, insurance paperwork and loan files.
ASSISTANT INVESTMENT OFFICER
IFC- WORLD BANK GROUP
Tashkent, Uzbekistan
01.2007 - 07.2009
- Managed project related document flow, follow-ups, record keeping and report preparation for investment programs in eligible sectors
- Provided support in developing business plans, performing front-end analysis
- Organized meetings, workshops, conferences, full range of secretarial duties, including screening, routing, preparing, drafting, and translating memos, letters, and reports
Education
Bachelor of Arts - Economics
Tashkent State University of Economics
Tashkent, Uzbekistan 09.1997 - 07.2001
High School Diploma -
International House
Tashkent, Uzbekistan 09.1994 - 07.1996
English As A Second Language
International House -London
London, UK 04.1995 - 04.1996
Skills
Leadership
Critical Thinking & Problem Solving
Business Analyst-RPA
Agile Methodologies
Business process mapping
Web-based reporting tools
Software
JIRA and COnfluence
BP Capture
UiPath Capture
Certification
Lean Six Sigma: Yellow Belt
Awards
The Bravo Awards program is an Annual Top Performer program that recognizes and celebrates employees who consistently demonstrate attributes aligned to company's Vision and Shared Commitments.
11/2011 - TD BRAVO Award
11/2013 - TD BRAVO Award
11/2015 - TD BRAVO Award
11/2018 - TD BRAVO Award
11/2021 - TD BRAVO Award
Volunteering
- 03/2017 – 03/2019 - United Way – Each One Teach One Financial Literacy Program - Edmonton, AB, Canada
- 09/2015- to present - TD FEF - Friends of the Environment Foundation- Edmonton, AB, Canada
- 09/2013 – 09/2019 - Junior Achievement Canada, Edmonton, AB, Canada
- 04/2013-10/2013 - JDRF - Juvenile Diabetes Research Foundation - Edmonton, AB, Canada
References
Available upon request
Timeline
AGILE SCRUM MASTER
Virtusa Corp
08.2023 - Current
CSM Certified SCRUM Master
08-2023
SENIOR BUSINESS ANALYST/ASSOCIATE PROJECT MANAGER
Virtusa Corporation
2023.06 - 2023.07
SENIOR BUSINESS ANALYST, RPA
TD BANK
11.2019 - Current
Lean Six Sigma: Yellow Belt
06-2017
PEOPLE MANAGER
TD BANK
06.2016 - 10.2019
LEAD OPERATIONS OFFICER
TD BANK
11.2013 - 05.2016
Professional Operations Management
03-2013
PARTNER SERVICE REP, FUNDING
TD BANK
11.2009 - 10.2013
ASSISTANT INVESTMENT OFFICER
IFC- WORLD BANK GROUP
01.2007 - 07.2009
Bachelor of Arts - Economics
Tashkent State University of Economics
09.1997 - 07.2001
English As A Second Language
International House -London
04.1995 - 04.1996
High School Diploma -
International House
09.1994 - 07.1996