Khushbu Patel
Houston,TX
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented in various field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Accountant
SIKOTAR INVESTMENT LLC
02.2024 - Current
- Monitor and analyze financial performance metrics, such as sales, expenses, and profit margins, to identify areas for improvement and implement corrective actions as needed.
- Develop and manage budgets, forecasts, and financial reports to track performance against targets and drive business growth.
- Implement cost-control measures to optimize profitability while maintaining product quality and customer satisfaction.
- Conduct regular inventory counts and reconcile discrepancies to maintain accurate records and optimize profitability.
- Utilized accounting software to maintain accurate financial records and streamline processes.
- Communicated effectively with partners, including vendors and internal teams, to address financial inquiries and provide support as needed.
Resolution Coordinator III
Walmart Corporate
09.2021 - 02.2024
- Handled customer inquiries and issues through calls, chats, and emails
- Worked in a fast-paced environment, managing a high volume of customer interactions
- Resolved customer problems efficiently and effectively
- Demonstrated proficiency in multitasking and adapting to a hectic work life
- Utilized excellent communication skills to address customer concerns and provide resolutions
- Played a crucial role in maintaining customer satisfaction and enhancing the overall customer experience.
Administrative Assistant
SOM Remodeling LLC
02.2020 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Executed record filing system to improve document organization and management.
Website Maintenance and Customer Service
East West International
02.2018 - 01.2020
- Managed website maintenance tasks to ensure functionality, usability, and performance
- Provided prompt and professional client service support via phone, email, and live chat
- Updated website content, including product listings and promotional information
- Addressed clients inquiries, concerns, and complaints effectively to achieve high satisfaction levels
- Collaborated with cross-functional teams to align website updates with business objectives and optimize performance.
Lead Production Coordinator
FedEx Supply Chain Company
01.2017 - 02.2018
- Oversaw production operations within the AT&T warehouse, ensuring efficiency and adherence to quality standards
- Managed a team of production workers, delegating tasks and providing guidance to meet production targets
- Implemented process improvements to enhance productivity and reduce costs while maintaining safety protocols
- Liaised with other departments to coordinate inventory management, shipping, and receiving activities for seamless operations.
Quality Control Inspector
GENCO
02.2016 - 01.2017
- Collect and analyze production samples to evaluate quality
- Stop production if serious product defects are present
- Participate in the development of product specifications.
Net Developer
Silver Touch Technologies Limited
08.2014 - 11.2015
- Designed, developed, and enhanced applications using .NET Framework 3.5, focusing on web interface development with C#, JQuery, JavaScript, and HTML
- Collaborated with business analysts, project managers, and other developers to create technical designs, specifications, and code as part of the software development life cycle (SDLC)
- Implemented MVC3 Design Pattern for ASP.Net application development, incorporating AJAX Library, CSS, and various web controls to improve user experience
- Wrote, updated, and maintained computer programs to fulfill specific tasks such as inventory tracking and data management, contributing as an entry-level developer.
Education
Bachelor of Science: Bachelor of Computer Application -
Chaudhari Technical Institute
Medical Biling And Coding -
Houston Community College
Houston, TX12.2021
Skills
- Teamwork and Collaboration
- Multitasking Abilities
- Computer Hardware and networking
- MS-Office
- Customer Service
- Relationship Building
- HIPAA Compliance
- Claim submission
- Payment posting
- Insurance Verification
- ICD-10 Proficiency
- CPT Knowledge
Certification
- Certified Medical Administrative Assistant (CMAA) Expiration Date: 07/27/2026
Timeline
Assistant Accountant
SIKOTAR INVESTMENT LLC
02.2024 - Current
Resolution Coordinator III
Walmart Corporate
09.2021 - 02.2024
Administrative Assistant
SOM Remodeling LLC
02.2020 - 09.2020
Website Maintenance and Customer Service
East West International
02.2018 - 01.2020
Lead Production Coordinator
FedEx Supply Chain Company
01.2017 - 02.2018
Quality Control Inspector
GENCO
02.2016 - 01.2017
Net Developer
Silver Touch Technologies Limited
08.2014 - 11.2015
Bachelor of Science: Bachelor of Computer Application -
Chaudhari Technical Institute
Medical Biling And Coding -
Houston Community College
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