Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Khushbu Patel

Charlotte,NC

Summary

Results-driven Account Manager and Human Resources professional with a strong background in client relationship management, employee engagement, strategic staffing, and policy implementation. Adept at managing full-cycle sales, developing innovative staffing strategies, resolving workplace conflicts, and improving operational efficiency. Proven ability to foster collaboration between internal teams and external stakeholders to achieve business objectives.

Overview

9
9
years of professional experience

Work History

Account Manager

Collabera Inc.
2020.07 - 2023.01
  • Develop and implement strategies to identify and pursue new business opportunities within enterprise-level organizations.
  • Build and sustain strong relationships with decision-makers and key stakeholders to foster long-term partnerships.
  • Partner with internal teams to craft and deliver tailored staffing solutions aligned with client-specific goals.
  • Conduct in-depth market research to track industry trends, competition, and new business prospects.
  • Create and deliver persuasive proposals and presentations to potential clients.
  • Successfully negotiate and close business deals to achieve or exceed sales targets.
  • Manage a strong pipeline of prospective clients and ensure accurate CRM updates.
  • Represent Collabera at industry events and forums to increase brand visibility.

Store Manager

Popeyes Chicken
2014.01 - 2016.12
  • Managed day-to-day store operations, inventory control, and staffing for a high-volume restaurant.
  • Hired, trained, and supervised over 15 employees, enhancing service delivery and reducing turnover.
  • Implemented customer service standards and quality control processes, increasing customer satisfaction.
  • Oversaw budgeting, vendor management, and monthly performance analysis.
  • Achieved consistent sales targets while ensuring operational compliance.

Education

Diploma - Project Management

Humber College
Etobicoke
12.2015

M.Sc. - Biotechnology

Sardar Patel University
Anand, Gujarat
03.2013

Skills

  • Client relationship management
  • Strategic business development
  • Enterprise sales strategy
  • Tailored staffing solutions
  • Negotiation and deal closure
  • Market and industry research
  • Proposal and presentation development
  • CRM systems and pipeline management
  • Cross-functional team collaboration
  • Networking and industry engagement
  • Employee relations and labor law compliance
  • Conflict resolution and mediation
  • Policy implementation and benefits administration
  • Engagement strategies and retention planning

Accomplishments

  • Received Performer Awards – March, July, and August 2021

Timeline

Account Manager

Collabera Inc.
2020.07 - 2023.01

Store Manager

Popeyes Chicken
2014.01 - 2016.12

Diploma - Project Management

Humber College

M.Sc. - Biotechnology

Sardar Patel University