Focused Security Officer with a wide range of private government contractor experience. Over 8 years of proactive experience in security and Government surveillance and interception services with U.S Armed Forces in Afghanistan, wide range of customer service experience and front desk security professional skills with well-respected Security industries providing surveillance services to a variety of clients.
Overview
7
7
years of professional experience
Work History
Ops Security
Allied Universal, New Concept Security Services
01.2017 - 01.2024
Scheduled employees for shifts, taking into account customer traffic and employee strengths
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Assisted in recruiting, hiring and training of team members
Trained and guided team members to maintain high productivity and performance metrics
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
Reported issues to higher management with great detail
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
Gardaworld Serurity Services
01.2018 - 01.2019
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Identified issues, analyzed information and provided solutions to problems
Demonstrated strong organizational and time management skills while managing multiple projects
Self-motivated, with a strong sense of personal responsibility
Exercised leadership capabilities by successfully motivating and inspiring others
Gained strong leadership skills by managing projects from start to finish
Adaptable and proficient in learning new concepts quickly and efficiently
Demonstrated creativity and resourcefulness through the development of innovative solutions
Paid attention to detail while completing assignments
Worked effectively in fast-paced environments
Skilled at working independently and collaboratively in a team environment
Strengthened communication skills through regular interactions with others
Education
High School Diploma - General, International Relations
Ghalib University Of Higher Education
2009
Skills
GSOC – Operator
Alarm Monitoring via LENEL client
CCTV Monitoring via Exaq Vission Client, Command Client
Reception services (Envoy client and Splan)
Fireworks System Control
Graphical Incident Management, Integration and Command/ Control system
File Maker Pro
Visitor Management and iPad sign in (Envoy)
Visitor - Events - School Check-in Solutions (Splan)
Clients Served As Security Professional:
Johnson & Johnson Medtech
Allogene Therapeutics
Jorge Lucas Studios (Lucasfilm)
Levi’s
Advanced Technologies (Uber ATG)
Doctors Medical Center
Walmart Global eCommerce
Whole Foods Market
Additional Information
ACTIVITIES AND HONORS
, Several Certificates from working as a private government contractor with US Armed Forces and Drugs Enforcement Administration (DEA). Technical Investigation Unit in Afghanistan. Certificates shall be provided for confirmation during the Interview.
Timeline
Gardaworld Serurity Services
01.2018 - 01.2019
Ops Security
Allied Universal, New Concept Security Services
01.2017 - 01.2024
High School Diploma - General, International Relations
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service