Brian Matunda
Pine Hill
Summary
I’m a motivated and dependable professional who thrives in fast-paced environments. I’m quick to learn, highly organized, and excel at solving problems while maintaining strong communication and teamwork. I take pride in delivering results and contributing positively wherever I work.
Overview
9
9
years of professional experience
Work History
OPS Security
Security Officer
Philadelphia, PA
04.2024 - Current
- Provided front-desk and lobby security services in a high-traffic environment.
- Monitored property for theft, vandalism, or policy violations.
- Observed surveillance cameras and alarm systems to identify suspicious activity.
- Completed shift reports and documented incidents accurately and on time.
Unarmed Security
Protexia
Philadelphia, PA
06.2021 - 04.2024
- Enforced COVID-19 policies and safety procedures in accordance with company and public health guidelines.
- Conducted routine security patrols to monitor property and identify potential safety concerns while maintaining a secure environment.
- Greeted visitors, provided directions, and assisted with general inquiries.
- Monitored premises for unauthorized individuals and reported suspicious activity when necessary.
Customer Service Associate
ShopRite
Philadelphia, PA
07.2017 - 06.2020
- Assisted customers with purchases, returns, and questions in a fast-paced store environment, ensuring a positive experience.
- Resolved customer concerns and issues promptly, maintaining satisfaction and trust.
- Provided clear directions and guidance to customers, helping them navigate the store efficiently.
- Followed store policies and procedures to maintain safety, cleanliness, and smooth operations.
Education
High School Diploma -
School of The Future High
Philadelphia, Pennsylvania06.2017
Skills
- Customer service & patient relations
- Communication & active listening
- Conflict resolution & problem solving
- Organization & time management
- Teamwork & collaboration
- Attention to detail & accuracy
- Quick learner / adaptable
Accomplishments
Awarded Employee of the Month for outstanding performance, maintaining a safe and organized environment, and delivering exceptional service.
Timeline
OPS Security
Security Officer
04.2024 - Current
Unarmed Security
Protexia
06.2021 - 04.2024
Customer Service Associate
ShopRite
07.2017 - 06.2020
High School Diploma -
School of The Future High