Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Khyasia Kirkland

Khyasia Kirkland

Benton Harbor,US

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated retail employee with extensive customer service and sales experience. Outgoing professional with track record of increased sales and improving buying experience. Effective and outgoing communicator offers personalized assistance to customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assistant position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

YoungLife Leader

Benton Harbor, MI
06.2018 - Current
  • Cultivated and maintained relationships with community members to facilitate outreach activities.
  • Monitored progress towards service plan goals.
  • Assisted in developing grant proposals to support social service initiatives.
  • Developed and maintained relationships with community organizations and agencies.

Desk Assistant

Southwestern Michigan College
Dowagiac, MI
09.2019 - 08.2023
  • Reviewed and processed incoming mail, packages, and deliveries.
  • Assisted with the organization of office supplies, equipment, and documents.
  • Provided customer service to guests visiting the office.
  • Answered phone calls and emails in a timely manner.
  • Greeted visitors at the front desk and directed them accordingly.
  • Monitored security cameras to ensure safety of premises.
  • Delivered messages to staff members throughout the day.

Apparel Associate

Walmart
Benton Harbor, MICHIGAN
01.2023 - 07.2023
  • Displayed and organized products in store to help customers locate products easily.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Created impactful store displays and merchandising layouts to maximize sales.
  • Selected, recommended and located merchandise based on customer needs and desires.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Restocked shelves and organized displays in alignment with merchandising standards.

Crew Member

McDonald's
Benton, MI
02.2019 - 02.2023


  • Assisted other team members to achieve goals.
  • Collaborated with team members to complete orders.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Babysitter

Daycare
Benton Harbor, Michigan
12.2014 - 07.2019
  • Played games, worked on puzzles, and read books to young children.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.

Camp Leader

Young Life
Benton Harbor, MICHIGAN
06.2018 - 08.2018


  • Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
  • Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
  • Led groups of children safely through variety of camp activities.
  • Created interesting and educational lesson plans and implemented activities while engaging with children.
  • Trained and mentored new camp counselors in operations practices and camper-focused activities.
  • Recorded attendance and contacted parents regarding absent campers.

Activity Coordinator

21st Century, MLK STEAM Academy
Benton Harbor, MICHIGAN
10.2017 - 05.2018


  • Developed and implemented themes and activities for children between ages of 6 -9 years of age.
  • Maintained and ordered supplies for activities.
  • Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.]=
  • Conducted clinical observations in classroom and during activities, noting emotional and behavioral health.

Education

Associate of Arts - General Studies

Southwestern Michigan College
Dowagiac, MI

High School Diploma -

Benton Harbor High School
Benton Harbor, MI
06-2019

Bachelor of Arts - Psychology

Western Michigan University
Kalamazoo, MI

Skills

  • Advanced Math level
  • Active
  • Adaptability
  • Communication Skills
  • Fast learner
  • Pricing
  • Cash register operation
  • Organization
  • Seasonal displays
  • Customer Service
  • Active Listening
  • Inventory management
  • Microsoft Access
  • Child Supervision
  • Activity Planning
  • Reliability
  • Positive and Professional
  • Child Development
  • Meal and Snack Preparation
  • Time Management
  • Age-Appropriate Activities

Timeline

Apparel Associate

Walmart
01.2023 - 07.2023

Desk Assistant

Southwestern Michigan College
09.2019 - 08.2023

Crew Member

McDonald's
02.2019 - 02.2023

YoungLife Leader

06.2018 - Current

Camp Leader

Young Life
06.2018 - 08.2018

Activity Coordinator

21st Century, MLK STEAM Academy
10.2017 - 05.2018

Babysitter

Daycare
12.2014 - 07.2019

Associate of Arts - General Studies

Southwestern Michigan College

High School Diploma -

Benton Harbor High School

Bachelor of Arts - Psychology

Western Michigan University

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Khyasia Kirkland