Andrea Cole
Benton Harbor,MI
Summary
Experienced professional with over 22 years in customer service, hospitality, and machine operation. Skilled in precision measurement, blueprint interpretation, and team leadership. Adept at task prioritization and maintaining high-quality standards. Seeking a Machine Operator role to leverage strong mechanical knowledge, attention to detail, and commitment to workplace excellence in a dynamic manufacturing environment. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
1
1
Certification
25
25
years of professional experience
Work History
Xray Operator
Linimar
Benton Harbor, MI
01.2026 - Current
- Operated production equipment to maintain consistent output and product quality.
- Monitored machinery performance and reported abnormalities for prompt corrective action.
- Followed safety procedures to support compliant, hazard-free work environment.
- Inspected finished products to verify specifications and reduce defects.
- Adjusted machine settings to maintain efficient workflow and product consistency.
- Recorded operational data accurately to support traceability and process control.
- Maintained clean work areas and organized tools to support reliable operations.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Increased overall product quality through meticulous attention to detail during operation processes.
Waitress
Cracker Barrel-Stevensville
Stevensville, MI
07.2013 - 07.2025
- Delivered prompt and friendly service to guests, ensuring a positive dining experience.
- Accurately took orders and served food and beverages to customers at tables.
- Checked with guests regularly to ensure satisfaction and addressed any concerns immediately.
- Maintained a clean and organized dining area to uphold restaurant standards.
- Collaborated with team members to provide efficient and effective service during busy shifts.
- Handled cash and processed payments using POS systems.
- Demonstrated strong multitasking and task prioritization skills during high-volume periods.
- Built rapport with guests, contributing to repeat business and positive reviews.
Waitress/Hostess/Cashier
Bob Evans-Benton Harbor
Benton Harbor, MI
03.2008 - 10.2012
- Served meals to customers while maintaining high standards of customer service.
- Resolved customer complaints by listening and taking action to correct issues.
- Built relationships with regular customers by remembering their preferences.
- Managed cash register operations and processed payments accurately.
- Assisted with seating guests and managing waitlists during peak hours.
Machine Operator
Peoplelink Staffing-Saint Joseph
Saint Joseph, MI
03.2005 - 11.2007
- Operated high-speed machinery for mass production in a manufacturing environment.
- Monitored machines regularly to prevent breakdowns and ensure smooth operation.
- Performed quality checks on manufactured parts to ensure high standards.
- Used precision measurement tools to verify dimensional accuracy.
- Maintained a safe and organized work area while following company procedures.
Shift Manager
Arby's Roast Beef-St. Joseph
St. Joseph, MI
06.2001 - 04.2004
- Supervised staff members and monitored daily store activities for efficiency.
- Maintained daily financial records and ensured accurate cash handling.
- Enforced company policies and procedures to uphold standards.
- Delivered high-quality customer service and resolved guest concerns.
- Led team members to achieve shift goals and maintain smooth operations.
Education
High School Completion - undefined
Corner Stone Christian Correspondence
Upper secondary education - undefined
Upper secondary education - undefined
Skills
- Cash register
- Assembly
- Hand tools
- Heavy lifting
- Task prioritization
- Phone etiquette
- Shift Management
- Serving
- Cash handling
- Driving
- Basic math
- Hospitality
- Customer service
- Dimensional and precision measurement
- Mechanical knowledge
- Manufacturing
- Leadership
- Machine operation
- Calipers
- Shift management
- Restaurant experience
- Math
- POS
- English
- Supervising experience
- Machining
- Press brake machine operation
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
Driver's License
Timeline
Xray Operator
Linimar
01.2026 - Current
Waitress
Cracker Barrel-Stevensville
07.2013 - 07.2025
Waitress/Hostess/Cashier
Bob Evans-Benton Harbor
03.2008 - 10.2012
Machine Operator
Peoplelink Staffing-Saint Joseph
03.2005 - 11.2007
Shift Manager
Arby's Roast Beef-St. Joseph
06.2001 - 04.2004
Upper secondary education - undefined
Upper secondary education - undefined
High School Completion - undefined
Corner Stone Christian Correspondence