Summary
Overview
Work History
Education
Skills
Timeline
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Khyerstyn Lewis

Khyerstyn Lewis

Denver,CO

Summary

Hello! Thank you for taking the time to get to know me and the things I am passionate about. Im a professional yet very compassionate leasing agent with several years of experience in leasing and Health Care. Im very enthusiastic about taking on new challenges and delivering exemplary customer service. I have been very successful at balancing interpersonal, communication, and leadership abilities.

I excel in tenant relations, communication, and closing the sale. I possess strong leadership qualities and problem-solving skills to effectively manage teams and resolve conflicts. I can successfully increased tenant satisfaction and retention through proactive communication.

I am super motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I truly love giving every customer a positive and memorable experience!

Overview

11
11
years of professional experience

Work History

Leasing Agent

Parkfield Apartments
Denver, CO
06.2022 - Current
  • Processed applications by conducting background checks and verifying.
  • Developed marketing strategies to attract new tenants.
  • Performed administrative duties such as filing paperwork and updating databases.
  • Participated in community events related to leasing activities or tenant relations.
  • Coordinated repairs and scheduled regular maintenance on rental units.
  • Advertised available properties through various outlets such as newspapers and online listings sites.
  • Assisted in preparing legal documents such as eviction notices when necessary.
  • Maintained a professional attitude when dealing with difficult situations or customers.
  • Collected security deposits from new tenants.
  • Resolved tenant complaints regarding maintenance or other issues in a timely manner.
  • Maintained accurate records of all tenant leases, payments, and occupancy status.
  • Greeted prospective tenants, answered questions, and provided tours of the property.

Personal Health Care Provider

Healing Hands Home Health
Denver, CO
08.2016 - 05.2021
  • Planned and prepared meals according to individual preferences and nutritional guidelines.
  • Performed light housekeeping duties such as laundry and meal preparation.
  • Helped maintain cleanliness of home environments by performing light housekeeping tasks.
  • Provided personal care assistance to individuals with disabilities and special needs.
  • Assisted in activities of daily living, such as bathing, dressing, grooming, and toileting.
  • Performed administrative duties such as scheduling appointments or ordering supplies necessary for patient care.
  • Maintained records of patient care, condition, progress, and concerns.
  • Encouraged independence through assisting with self-care activities such as eating, walking and dressing.
  • Observed patients' conditions and reported any changes to the supervising nurse or physician.
  • Transported clients to doctor's appointments or other locations as needed.

Customer Service Representative Trainer

Metro Taxi Cab
Denver, CO
02.2014 - 06.2016
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Identified areas of improvement within the team by implementing regular assessments and evaluations.
  • Ensured that all safety protocols were followed during training sessions.
  • Demonstrated proper use of equipment, ensuring safety and efficiency.
  • Monitored employee progress, offering constructive feedback for improvement.

Education

High School Diploma -

Joan Farley Academy
Denver, CO
08-2008

Skills

  • Building rapport
  • Application processing
  • Administrative Support
  • CRM Software
  • Telephone and email etiquette
  • Event Planning
  • Team Building
  • Offering a simple smile & words of encouragement

Timeline

Leasing Agent

Parkfield Apartments
06.2022 - Current

Personal Health Care Provider

Healing Hands Home Health
08.2016 - 05.2021

Customer Service Representative Trainer

Metro Taxi Cab
02.2014 - 06.2016

High School Diploma -

Joan Farley Academy

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Khyerstyn Lewis