Khyilah Sims
Kissimmee,FL
Summary
I’m a passionate Cake Decorator and Baker with artistic abilities to get the job done. I’ve been in the Culinary world for 6 plus years now. I’ve graduated with my Associates degree in Culinary in 2018 and I’ve been working for Publix in the Bakery Department since 2020. I am excited to further my knowledge in the Pastry and Culinary World with the expertise I’ve gained over the years. I’m a hard worker with a drive for greatness and would love to help better your establishment by joining your team and or company!
Overview
9
9
years of professional experience
Work History
Cake Decorator
Publix
Jacksonville, Florida
11.2020 - Current
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Has counted inventory and dealt with database for ordering company products
- Formulated designs based on customer specifications.
- Prepared buttercream icing for use in cake decoration projects.
- Assisted customers in selecting appropriate cake designs for their events.
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
- Ensured all tools were sanitized prior to beginning each project.
- Measured ingredients accurately according to recipes used in the bakery.
- Followed safety protocols while using sharp utensils such as knives or spatulas.
- Frosted finished cakes evenly and smoothly using various techniques.
- Incorporated creative elements into cake designs as requested by clients.
- Cleaned work area after completing each project for sanitation purposes.
- Provided guidance to other team members regarding proper cake decorating techniques.
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Assisted customers with planning cake vision, including color, theme and size.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
- Produced frostings and creams for cakes and other edibles.
- Stocked shelves and ordered inventory when product stock became low.
- Assembled, prepared, decorated, and frosted cakes for purchase.
- Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
- Met with customers to discuss needed bakery items and take orders.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Finished baked goods with glazes, icings and other toppings.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
- Inspected all bakery products and removed any found to possess defects.
- Combined ingredients by hand and with electric mixing equipment.
- Set ovens to appropriate temperatures to pre-heat.
- Blended ingredients and mixed dough, following recipes.
- Monitored color of baking items to raise or lower temperature or remove from oven.
Server
Cumberland Village
Aiken, South Carolina
04.2016 - 11.2019
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Served tables up to 20 people every single night
- Catered parties such as weddings, receptions, and group meetings.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Associate of Science - Culinary Arts
Helms College
Macon, GA06-2018
High School Diploma -
Midland Valley High School
Graniteville, SC06-2015
Some College (No Degree) - Business Management
Charleston Southern University
Charleston, SCSkills
- Hard working
- Uplifting and encouraging to the team
- Time efficient
- Patient
- Willing to learn new techniques and skills
- Strong willed and determined
- Skilled in customer service
- Able to assist customers over the phone
- Willing to provide assistance to manager, fellow team members, and customers
Timeline
Cake Decorator
Publix
11.2020 - Current
Server
Cumberland Village
04.2016 - 11.2019
Associate of Science - Culinary Arts
Helms College
High School Diploma -
Midland Valley High School
Some College (No Degree) - Business Management
Charleston Southern University