Khyla Dotson
Garfield Heights ,OH
Summary
I thrive on learning new skills quickly , approach daily challenges with flexibility and openness to changing needs.
Superior work ethic with excellent communication, multitasking and prioritization skills.
History of leading high-performance teams to meet or exceed objectives, dedicated and hardworking with internal drive to deliver excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
Logistics LLC
05.2024 - Current
- Pulled and reviewed up to 200+ daily customer stops to
- Loaded and unloaded 300+ packages each day.
- Contacted customers prior to delivery to coordinate delivery times if need be.
- Reviewed daily documents and orders and reported any errors found on daily route to supervisor.
- Recognized by providing exceptional customer service.
- Worked closely with dispatch to deliver requirements, develop solutions an maintain work flow.
- Maintained stamina during long periods of jogging, walking, lifting 80LB+ driving while remaining focused and vigilant.
- Provided friendly and professional assistance to customers.
- Maintained clean safety record with no accidents or incidents.
- Logged daily mileage, gas and other data in Amazon Flex application
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Checked vehicle after each shift for any damage to ensure it was properly cleaned and maintained.
- Planned optimal routes to minimize delays and maximize time efficiency.
- Cleaned vehicle daily to maintain professional appearance.
- Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
- Delivered goods and services to customers on time and in excellent condition.
Sanitation Worker
Nestle Toll House
01.2021 - 05.2024
- Plan and execute most tasks for same day completion
- Wrote agendas and notes and sent out automatic notifications for upcoming supplies
- Successfully led key projects which resulted in great customer satisfaction and praise
- Maintained all equipment and maintained laboratory clean
- Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.
- Inspected and monitored assigned areas to proactively address health and safety hazards.
- Operated lift gate and other devices properly to safely unload materials.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
Chipotle
01.2019 - 01.2021
- Maintained knowledge of current menu items, ingredients and preparation methods
- Cross-trained, supported team and help meet all customer needs
- Maintained clean and sanitized work area in accordance with food safety guidelines
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits
- Welcomed guests with personable attitude
- Emphasized fast, friendly customer service
- Checked out customers and bagged items quickly
- Executed cash transactions quickly and accurately
Education
Bachelor of Arts - Business Administration And Management
Cuyahoga Community College
Cleveland, OH06.2025
High School Diploma -
Garfield Heights High School
Garfield Heights, OH06.2020
Skills
- Quick learner
- Managing inventory
- Planning and coordination
- Troubleshooting
- Safety and compliance
- Materials handling
- Repairing & Adjusting
- Inventory management
- Customer service
- High level of integrity
- Vigilant and watchful
- Observant
Accomplishments
- Identifying and resolving issues
- Outstanding performance
- Received “exceeds expectations” ratings on performance reviews
- Mention Improvements or Innovations
- Organized database to track business contacts and was commended for attention to detail and accuracy
Certification
- Forklift Operator Nestle - 2024
Timeline
Amazon Delivery Driver
Logistics LLC
05.2024 - Current
Sanitation Worker
Nestle Toll House
01.2021 - 05.2024
Cashier
Chipotle
01.2019 - 01.2021
Bachelor of Arts - Business Administration And Management
Cuyahoga Community College
High School Diploma -
Garfield Heights High School
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