Summary
Overview
Work History
Education
Skills
AWARDS
Timeline
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Khyla Mckay

Chicago,IL

Summary

Motivated and dependable professional with several years of experience in customer service, retail, and receptionist roles. Skilled at creating positive customer experiences, handling busy environments, managing schedules, answering phones, and resolving issues with professionalism and patience. Strong communication and multitasking abilities with a friendly attitude and a team-oriented mindset. Quick to learn new systems and adapt to fast-paced workplaces while maintaining organization and attention to detail. Passionate about building strong customer relationships and contributing to a positive work environment.

Overview

8
8
years of professional experience

Work History

Student Leader Intern (SLI)

Freedom School
Chicago, IL
  • Creating and Leading Activities for scholars
  • Setting up snacks and creating snack activities to evolve every scholar
  • Help with Homework
  • Educating them on different topics and subjects

Security

Monterrey Security
Chicago, IL
05.2019
  • Helping guest find seats
  • Ticket Scanner
  • Bag Check and Wander
  • Make sure all guest were safe

Sale Associate

Nordstrom
Chicago, IL
06.2021 - Current
  • Assisted customers in selecting and utilizing products effectively.
  • Processed orders efficiently. Assisted in item selection and procurement. Facilitated inventory management.
  • Restocked shelves with products to maintain inventory levels. Assisted in organizing merchandise to enhance store presentation. Supported team efforts in keeping stock areas tidy.
  • Organized merchandise to enhance visibility and accessibility for customers. Inventory positioning to support efficient retrieval and restocking. Assisted team in maintaining orderly product displays to improve shopping experience.

Sales Associates/ Cashier

Zara
Chicago, IL
11.2024 - 05.2025

• Oversaw restocking of sales floor to ensure optimal product availability.

•Assisted customers in locating desired items within the store.

•Managed back stock inventory to ensure optimal product availability.

Receptionist

Next Up Spa
Chicago, IL
05.2023 - 11.2024
  • Managed front desk operations, ensuring smooth guest check-in and check-out processes.
  • Assisted clients with appointment scheduling and service selection, enhancing customer satisfaction.
  • Utilized booking software to maintain accurate records of appointments and client interactions.
  • Coordinated communication between staff and clients, fostering a collaborative environment.
  • Handled incoming calls and inquiries professionally, providing information on services offered
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Osco Clerk

Jewel-Osco
Chicago, IL
09.2019 - 04.2020
  • Restock Shelves
  • Help customers find products
  • Interact with customer

Babysitter

Love N Learn Daycare
Chicago, IL
07.2019 - 08.2019
  • Change Diapers
  • Warm bottles
  • Feed babies and toddlers
  • Play games and read books with the children

Camp Counselor

South Shore Cultural Center
Chicago, IL
07.2018 - 08.2018
  • Team Leader
  • Created Activities
  • Help lead a theater play
  • Taught learning exercises
  • Interacted with other Counselors and Parents

Education

Biology / Pre Medical

Chicago State University
Chicago, IL
05.2026

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Daniel Hale William Preparatory School of Medicine
Chicago, IL
06.2020

Skills

  • Hard working
  • Ability to work under pressure
  • Team Leader
  • Approachable
  • Calm in difficult situations
  • Assisting Customers
  • Adaptability
  • Excellent work Ethic
  • Determined

AWARDS

Always being on time and prepared to work, Most Helpful, Very Responsible, Most Determined To Never Give Up

Timeline

Sales Associates/ Cashier

Zara
11.2024 - 05.2025

Receptionist

Next Up Spa
05.2023 - 11.2024

Sale Associate

Nordstrom
06.2021 - Current

Osco Clerk

Jewel-Osco
09.2019 - 04.2020

Babysitter

Love N Learn Daycare
07.2019 - 08.2019

Security

Monterrey Security
05.2019

Camp Counselor

South Shore Cultural Center
07.2018 - 08.2018

Student Leader Intern (SLI)

Freedom School

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Daniel Hale William Preparatory School of Medicine

Biology / Pre Medical

Chicago State University
Khyla Mckay