Ki-Jana Hocog
Boise,ID
Summary
Dependable Sales Representative with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
6
6
years of professional experience
Work History
Overnight Stocker
Albertsons
01.2022 - 10.2022
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
Sales Representative
Family Dollar
01.2019 - 01.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Waitress
Merritt’s Family Restaurant
01.2017 - 06.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
Undergraduate Coding Certificate
Harvard University
Cambridge, MA02.2023
Capital High School
Boise, ID05.2018
Skills
- JavaScript Expertise
- Cloud-Based Software Development
- Database Management
- Proficiency in HTML
- Data Abstraction
- Computer Science
- Computer Program Training
- Web Development
- Technical Skills
- MS Excel proficiency
- MS PowerPoint proficiency
- Technology stacking
- Cloud Computing
- Data Accuracy
- Warehouse Coordination
- Warehouse Support
- Time Management
- Merchandise collection
- Schematic Design
- Inventory Management
- Inventory Planning
- Written and Oral Communications
Timeline
Overnight Stocker
Albertsons
01.2022 - 10.2022
Sales Representative
Family Dollar
01.2019 - 01.2021
Waitress
Merritt’s Family Restaurant
01.2017 - 06.2017
Undergraduate Coding Certificate
Harvard University
Capital High School
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