Ki Price
Augusta,GA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Health Services Technician
East Central Regional Hospital
12.2023 - Current
- Improved patient satisfaction by providing efficient and accurate health services.
- Contributed to the development of quality improvement initiatives, focusing on enhancing healthcare delivery processes.
- Evaluated emerging trends within the field of health services provision, incorporating best practices into daily operations to ensure optimal care delivery.
- Connected clients with appropriate resources such as housing assistance, financial aid, or mental health services based on individual needs assessment results.
- Monitored and evaluated aspects of behavioral health services and fiscal processes.
Assembler
Club Car LLC Warehouse
04.2022 - 09.2023
- Assemble components according to specifications using hand tools, power tools, and other equipment
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners
- Maintain a clean work area by sweeping up debris from assembly operations
- Collaborate with team members to optimize workflow processes within the department
- Notify supervisors of any potential issues that may cause delays in production schedules.
Customer Service Representative
Sitel
09.2021 - 03.2022
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support
- Answered customer inquiries and provided accurate information regarding products and services
- Gathered customer feedback through surveys and used the data to improve customer service
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Glenn Hills High School
Augusta, GA05.2020
Skills
- Manufacturing
- Equipment Operation
- Repetitive Work
- Payment Processing
- Returns Processing
- Customer Service
- Patient Safety
- Vital signs monitoring
Certification
Phlebotomy Certificate
Timeline
Health Services Technician
East Central Regional Hospital
12.2023 - Current
Assembler
Club Car LLC Warehouse
04.2022 - 09.2023
Customer Service Representative
Sitel
09.2021 - 03.2022
High School Diploma -
Glenn Hills High School
Phlebotomy Certificate
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