Summary
Work History
Education
Skills
Languages
Timeline
Generic
Kia Curry

Kia Curry

Valdosta,GA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. I bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Work History

Special ED Paraprofessional

Valdosta City Schools
  • Resolve internal and external concerns, Conflict resolution
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.

Customer Data Management (Remote)

Victoria Secret
  • Personal Billing
  • Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
  • Expedited review process, signature approval and release of supplier and internally produced documents.
  • Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.

Customer Service Representative

CDK Global
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborate with other internal departments and third-party vendor to obtain exception processing information

Education

Associate of Arts - General Studies

Wiregrass Georgia Technical College
Valdosta, GA

High School Diploma -

Open Bible Christian School
Valdosta, GA

No Degree - General Studies

Valdosta State University
Valdosta, GA

Skills

  • Excellent Customer Service
  • Data-driven strategic planning and recording personal data
  • Proficient in Microsoft Office
  • Enrollment Data Analyst
  • Data Entry or Record keeping
  • 45wpm
  • Strong critical thinking and attention to detail
  • Ability to maintain quality accuracy

Languages

English
Native or Bilingual

Timeline

Special ED Paraprofessional

Valdosta City Schools

Customer Data Management (Remote)

Victoria Secret

Customer Service Representative

CDK Global

Associate of Arts - General Studies

Wiregrass Georgia Technical College

High School Diploma -

Open Bible Christian School

No Degree - General Studies

Valdosta State University

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Kia Curry