Open To Work
KIA FORD
CHUCK HUTTON CHEVROLET
MEMPHIS,TN
14
years of professional experience
Dynamic sales manager with extensive experience in new, used ,fleet sales and financing operations. Skilled in negotiating favorable terms and streamlining processes to enhance client satisfaction. Committed to driving revenue growth through strategic partnerships and exceptional customer service. Proven success in outside sales, deal structuring, and customer relationship development. Expertise in financial analysis and strategic planning, driving improved sales processes and maximizing revenue growth.
Work History
COMMERCIAL /FLEET FINANCE MANAGER
2 Years 5 Months- Performed commercial/ fleet financing operations for customer auto loans, ensuring compliance with industry regulations.
- Analyzed credit applications to assess risk and determine appropriate lending terms.
- Leasing and lines of credit strategist.
- Collaborated with sales teams to create tailored financing solutions for diverse customer needs.
- Established strong relationships with financial institutions to enhance funding options for customers.
- Conducted thorough evaluations of client credit history to determine the best financing options available.
- Developed strategic partnerships with key industry players, increasing access to diverse lending sources for customers.
- Negotiated favorable interest rates and terms with lending institutions, benefiting both dealership and clients.
- Prioritized transparency in communication with clients, building trust through clear explanations of financial obligations.
- Streamlined financing procedures for faster approval and processing times.
- Educated customers on various loan products, ensuring they fully understood their financial commitments.
- Increased customer satisfaction by providing exceptional service throughout the auto finance process.
- Developed strong relationships with lenders to secure favorable loan terms for customers.
- Continuously sought out opportunities for professional growth, attending industry conferences and workshops to stay current on trends in automotive finance.
- Maximized revenue generation by upselling a variety of finance and insurance products to customers.
- Provided expert guidance during complex transactions, navigating challenging situations to close deals successfully.
- Managed a high volume of loan applications, consistently meeting or exceeding monthly targets for deals closed and revenue generated.
- Monitored industry trends and competitor offerings to maintain a competitive edge in the auto finance market.
- Improved dealership profitability by effectively managing and closing high-value deals.
- Processed loan applications and monitored progress from start to finish.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Developed and maintained relationships with customers, lenders and other third parties.
- Monitored pipelines to track and log status of loans.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Negotiated loan terms and conditions with customers to secure best deal.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Proactively identified solutions for customers experiencing credit issues.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Assessed loan portfolios for compliance with underwriting policies.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Helped college students obtain financial aid through loan programs.
COMMERCIAL/ FLEET SALES MANAGER
2 Years 9 Months- B2B Inside/ Outside Sales
- Managed fleet sales operations, ensuring alignment with customer needs and market trends.
- Developed strategic partnerships with businesses to enhance fleet vehicle offerings.
- Analyzed sales data to identify growth opportunities and optimize inventory management.
- Led a team of sales representatives, providing training and mentoring to improve performance.
- Streamlined sales processes, resulting in increased efficiency and customer satisfaction.
- Collaborated with marketing teams to create targeted campaigns for fleet customers.
- Negotiated contracts with corporate clients, securing favorable terms and conditions.
- Managed a team of sales professionals, providing coaching and performance feedback to optimize team success.
- Established strong client relationships for repeat business and customer loyalty.
- Implemented CRM systems to track leads and maintain customer relationships effectively.
- Collaborated with internal departments to streamline communication processes, ensuring smooth operations throughout the organization.
- Increased fleet sales revenue by developing and implementing effective sales strategies.
- Conducted market research to identify new business opportunities and expand the company''s reach.
- Drove sales by developing multi-million dollar contract sales.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Facilitated business by implementing practical networking techniques.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Organized promotional events and interacted with community to increase sales volume.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Prepared sales presentations for clients showing success and credibility of products.
SENIOR EXECUTIVE-OUTSIDE FLEET SALES
4 Years 9 Months- Boosted sales performance by developing and implementing strategic outside sales plans.
- Achieved higher close rates through diligent follow-up activities designed to address client concerns or objections effectively.
- Expanded client base through effective prospecting, cold calling, and relationship-building techniques.
- Developed lasting partnerships with key decision-makers within targeted industries for long-term business growth opportunities.
- Established credibility among customers as a trusted advisor on industry-specific products and services offered by the company.
- Surpassed sales quotas consistently, utilizing persuasive negotiation skills during client meetings.
- Streamlined the sales process by maintaining accurate records of leads, appointments, and closed deals using CRM software.
- Increased territory revenue by identifying opportunities for new business development and account expansion.
- Optimized pipeline management by accurately forecasting monthly and quarterly revenue projections based on current deal statuses.
- Managed a diverse portfolio of accounts, ensuring ongoing customer satisfaction and retention.
- Finalized sales deals and contracts.
- Managed territory budget to support development of regional and territory leads.
- Created efficient routes for outside salesman.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Trained staff on how to close sales in field.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
- Visited clients to sell new and used vehicles, service packs, finance products and warranties.
- Built relationships with customers and community to promote long term business growth.
- Updated client accounts based on changing markets.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
USED CAR BUYER
9 Years- Evaluated vehicle conditions and histories to determine fair market value.
- Negotiated purchase prices with sellers to maximize profitability for inventory acquisition.
- Developed strong relationships with dealers and individual sellers to enhance purchasing network.
- Conducted market research to identify trends in used car pricing and demand fluctuations.
- Trained junior buyers on negotiation techniques and effective sourcing strategies.
- Increased revenue potential by identifying opportunities for value-added services or repairs that could enhance a vehicle''s appeal to potential buyers.
- Managed all aspects of purchasing documentation accurately and efficiently, ensuring seamless transactions between buyers, sellers, and the dealership.
- Assisted in the development of marketing materials for used cars, highlighting vehicle features and benefits that would appeal to target audiences.
- Increased customer satisfaction rates by ensuring vehicles met strict quality standards before purchasing.
- Developed long-lasting relationships with auction houses, dealerships, and private sellers to source high-quality vehicles at competitive prices.
- Improved used car inventory quality by evaluating and selecting vehicles through detailed inspections and analysis.
- Conducted thorough research on each vehicle''s history using Carfax reports and other resources to minimize potential risks associated with acquisitions.
- Maximized profit margins by skillfully negotiating purchase prices with sellers while maintaining a positive rapport.
- Enhanced dealer reputation by consistently acquiring reliable used cars that exceeded buyer expectations after purchase.
- Streamlined the buying process for increased efficiency, implementing digital tools for documentation and communication.
USED CAR SALES MANAGER
8 Years 11 Months- Led team in achieving monthly sales targets through strategic inventory management and customer engagement techniques.
- Analyzed market trends to optimize pricing strategies and enhance competitive positioning of used vehicle offerings.
- Developed training programs for sales staff, fostering product knowledge and improving customer service skills.
- Implemented CRM systems to streamline sales processes, boosting efficiency and tracking customer interactions effectively.
- Built strong customer relationships through exceptional service and follow-up communication.
- Developed ongoing relationships with automotive wholesalers, securing favorable purchasing terms for used car inventory replenishment.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Improved overall team performance by setting ambitious sales targets and motivating staff to exceed expectations.
- Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
- Established a robust online presence by optimizing website content and utilizing social media channels to reach potential buyers.
- Increased used car sales by developing and implementing effective marketing strategies.
- Created a positive work environment that fostered teamwork, productivity, and employee retention.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Implemented cost-saving measures in operations management, reducing overhead expenses while maintaining high-quality standards.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Managed accounts to retain existing relationships and grow share of business.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Prepared sales presentations for clients showing success and credibility of products.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Skills
Outside Sales
Inside Sales
Deal Closer
Trainer
Leader
Wholesale/ Car buyer
Remote Sales & Financing
B2B/ B2C Sales
Strong customer Book of Business
Strong Bank Finance & Analyst relationships
Deal Structuring & Rehashing
Deal Desking
Territory Sales
New
Used and Fleet sales
New
Used and Fleet Financing
Courtesy Delivery
Rental and Storage
Auto leasing and Lines of Credit
Budget forecasting
Financial budgeting
Customer satisfaction
Internal controls
Verbal and written communication
Customer relationship development
Strategic planning
Staff training
CRM
VAUTO
CDK
General Motors Proficiency
Electronic contracting
Lender relationships
Financial analysis and reporting
Relationship building
Attention to detail
Accomplishments
- High proficiency in Microsoft , Powerpoint and Excel
- Surpassed annual quota by 75%.
- Established a customer base of 1000 + accounts
Timeline
COMMERCIAL /FLEET FINANCE MANAGER
CHUCK HUTTON CHEVROLET
01.2024 - CurrentRead More
COMMERCIAL/ FLEET SALES MANAGER
CHUCK HUTTON CHEVROLET
09.2023 - CurrentRead More
SENIOR EXECUTIVE-OUTSIDE FLEET SALES
CHUCK HUTTON CHEVROLET
09.2021 - CurrentRead More
USED CAR BUYER
AUTO NATION LLC
09.2012 - 09.2021Read More
USED CAR SALES MANAGER
AUTO NATION LLC
09.2012 - 08.2021Read More