Kia Lee
Winder,GA
Summary
Results-driven leader with 14+ years of experience in Distribution, Supply Chain, and Team Leadership. Recognized for driving operational turnarounds, reducing costs, improving KPIs, and building high-performing teams. Adept at strategic planning, cross-functional leadership, and data-driven decision-making. Proven record of leading cultural transformations and scaling operations to meet demanding goals.
Overview
17
17
years of professional experience
Work History
Owner- E-commerce
iCuteiCute, LLC
01.2021 - Current
- Built and facilitate small e-commerce family business through mobile apps and social media.
- Inventory Management
- Financial Management
- Packing and Shipping process
Marketing Director
World Financial Group
01.2009 - Current
- Built and managed a team of 14 licensed agents in Life and Health Insurance.
- Delivered financial education presentations to clients and partners, expanding community outreach.
- Fostered partnerships with agencies, vendors, and teams to support growth and marketing initiatives.
Production Control Supervisor
Bluestem Brands
01.2021 - 09.2025
- Engineered a DC transformation, turning a failing facility into a best-in-class operation with improved efficiency, productivity, and performance benchmarks.
- Reduced variable cost per unit by 57% ($2.15 → $0.93), generating $8.8M in savings over three years.
- Cut associate turnover from 162% to 10% YoY, building a sustainable and engaged workforce.
- Improved Ship-in-Full from 82% → 99.5% in one year, strengthening customer satisfaction.
- Increased inventory accuracy from 78% → 98%, optimizing fulfillment and reducing errors.
- Led cultural change by setting clear expectations, implementing reporting systems, and driving accountability across leadership teams.
Warehouse Distribution Supervisor
Chico’s FAS
01.2011 - 01.2021
- Directed operations for two distribution buildings with a team of 50+, driving continuous improvement in production, flow, and output.
- Supervised Inventory Control & Receiving, ensuring accurate fulfillment and minimal downtime.
- Served as floating supervisor across multiple functions (chutes, induction, production control) to stabilize workflow and meet goals.
- Enhanced performance through coaching, feedback, and accountability practices.
Education
Bachelor of Theology -
Thailand Baptist Theological Seminary
01.2020
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Gainesville State College
01.2010
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Jackson County Comprehensive High School
01.2007
Skills
- Strategic Planning & Execution
- Cross-Functional Leadership
- Labor Scheduling & Workforce Planning
- Data Modeling & Analytics
- Warehouse & Distribution Management
- Process Improvement & Cost Reduction
- Microsoft Excel & Reporting
- Building Layout & Design
LANGUAGES
English (Fluent)
Hmong (Fluent)
Interests
- Cooking
- Volunteer Work
Timeline
Owner- E-commerce
iCuteiCute, LLC
01.2021 - Current
Production Control Supervisor
Bluestem Brands
01.2021 - 09.2025
Warehouse Distribution Supervisor
Chico’s FAS
01.2011 - 01.2021
Marketing Director
World Financial Group
01.2009 - Current
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Gainesville State College
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Jackson County Comprehensive High School
Bachelor of Theology -
Thailand Baptist Theological Seminary