Kia Painter
Barberton,Ohio
Summary
Highly experienced individual with proven success in leading complex, multi-disciplinary projects. Adept in introducing innovative solutions to optimize organizational performance and promote emerging technologies. Exceptional ability to define project objectives and ensure successful completion on-time and within budget. Proven track record of collaborating with stakeholders and team members to ensure successful product launches and customer satisfaction. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Worker
Heartland Behavioral Healthcare
Massillon, OH
12.2024 - Current
- Created and managed thorough pre-discharge plans for clients coming up on reintegration periods.
- Modified treatment plans to support client goals and status.
- Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.
- Educated family members and helped each support clients by improving coping techniques.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
PROGRAM MANAGER
LINKS Community And Family Services
Akron, Ohio
07.2022 - 11.2024
- Achieved project deadlines by coordinating with contractors to manage performance.
- Monitored project performance to identify areas of improvement and make adjustments.
- Prepared and submitted project invoices for review and approval.
- Developed and implemented project plans and budgets to ensure successful execution.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
ASSEMBLER 1
Ventrac
Orrville, Ohio
06.2021 - 04.2022
- Follow detail assembly instructions, processes and procedures to build products.
- Work with manufacturing engineering to solve problems and make process improvements.
- Providing quality control by inspecting all products before and after final packaging and working with failures within given parameters.
- Maintained accuracy by counting stock-on-hand and reconciling discrepancies.
- Kept detailed records of all repairs, labor involved, and parts used and input data to customer database.
- Provided every customer with professional and polite support for sales and service needs.
PARTS CONSULTANT
Bill Harris Auto
Ashland, Ohio
01.2020 - 01.2021
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Communicated product expertise and department process improvements to meet organizational goals.
ASSISTANT MANAGER
Valvoline
Wooster, Ohio
09.2018 - 01.2020
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
SENIOR TECHNICIAN
Valvoline
Wooster, Ohio
12.2017 - 09.2018
- Monitored shop equipment to maintain safe working condition.
- Proposed repairs, maintenance and upgrade services to customers per upsell guidelines.
- Conducted inspections and tests to verify safety and compliance with emissions limits.
- Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.
GRADUATE STUDENT INTERN
Family Life Counseling and Psychiatric Services
Millersburg, OH
09.2017 - 05.2018
- Utilized email, phone and in-person meetings to answer questions and mentor struggling students.
- Provided counseling for relapse prevention, social issues and mental health problems.
- Referenced and used various therapy techniques, including psychodynamic, family systems, cognitive behavioral and lifespan integration psychotherapy.
- Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
- Documented all patient information including service plans, treatment reports and progress notes.
STORE ASSOCIATE
Aldi
Wooster, Ohio
05.2013 - 11.2017
- Provided every customer with professional and polite support for sales and service needs.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Education
MASTER OF SCIENCE - SOCIAL WORK
University of Akron
Akron, OH05.2022
BACHELOR OF SCIENCE - SOCIAL WORK
University of Akron - Wayne College
Orrville, OH01.2017
Skills
- Interpersonal communication
- Key holder experience
- Stock management
- Staff training and education
- MS Office proficiency
- Quality assurance
- Cross-functional collaboration
- Sales techniques
- Customer service excellence
- Policy improvement
- Time management
- Performance tracking
- Program reviews
- Home visitor credential
References
Available upon request
Personal Information
Date of Birth: 10/19/94
Certification
- Licensed Social Worker
Timeline
Social Worker
Heartland Behavioral Healthcare
12.2024 - Current
PROGRAM MANAGER
LINKS Community And Family Services
07.2022 - 11.2024
ASSEMBLER 1
Ventrac
06.2021 - 04.2022
PARTS CONSULTANT
Bill Harris Auto
01.2020 - 01.2021
ASSISTANT MANAGER
Valvoline
09.2018 - 01.2020
SENIOR TECHNICIAN
Valvoline
12.2017 - 09.2018
GRADUATE STUDENT INTERN
Family Life Counseling and Psychiatric Services
09.2017 - 05.2018
STORE ASSOCIATE
Aldi
05.2013 - 11.2017
MASTER OF SCIENCE - SOCIAL WORK
University of Akron
BACHELOR OF SCIENCE - SOCIAL WORK
University of Akron - Wayne College