Kia Reed
Los Angeles,CA
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Focused Receptionist with 20 years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
32
32
years of professional experience
Work History
Adult Caregiver
IHSS In Home Support Services
Los Angeles , CA
10.2008 - Current
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens
- Transported clients to doctor appointments and other errands.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Contacted medical providers on behalf of clients to follow up on appointments.
Receptionist
Hair of Color
Cerritos, CA
01.2004 - 06.2014
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture
- Greeted visitors and provided them with assistance.
File Clerk/Receptionist
Crowe & Day Law Firm
Los Angeles , CA
09.1991 - 04.2003
- Created and maintained filing systems for easy access to client records.
- Reviewed incoming mail and distributed accordingly.
- Retrieved files upon request from both physical and digital filing systems.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Checked office supplies stock and placed orders to maintain levels.
Education
Diploma - Medical Billing And Coding
Career College Consultants
Eagle Rock CA09-2009
Skills
- File Management
- Administrative Support
- Clerical Support
- Multi-Line Telephone Skills
- Meeting Coordination
- Mail Distribution
- Office Equipment Operations
- Scheduling Appointments
- Positive and Professional
- Professional and Polished Presentation
Timeline
Adult Caregiver
IHSS In Home Support Services
10.2008 - Current
Receptionist
Hair of Color
01.2004 - 06.2014
File Clerk/Receptionist
Crowe & Day Law Firm
09.1991 - 04.2003
Diploma - Medical Billing And Coding
Career College Consultants
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