Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Kiah Deas

North Charleston,SC

Summary

Dynamic and detail-oriented professional with experience at Floor & Decor, excelling in customer service and problem-solving. Proven ability to efficiently manage order fulfillment and ensure customer satisfaction. Skilled in data entry and teamwork, consistently achieving operational excellence while maintaining high standards of organization and communication.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Command Center Associate

Floor & Decor
Nashville, TN
06.2024 - 02.2025

My role as a command center associate was to:

Greet customers as soon as they walk in the entrance

Check customers orders into the system after i greet them

Verify that there order is in the warehouse by locating it in the warehouse or if we are busy I call on one of my warehouse workers to locate the product in the warehouse while I continue assisting other customers.

I would then audit the customers product and verify all of the materials are on the pallet

If it was a smaller order that I can physically hand-load I would hand-load the order myself or if it was a larger order that goes on a pallet jack I would either hand-load the order onto the customers vehicle or if the customer wanted to do it themselves the customer would do it themselves.

If it was a much larger order that was on a pallet jack I would call one of my warehouse associates on the walkie talkie to come and pull the order down with the reach and drop the order into the warehouse; then the warehouse worker would then park the reach

then get onto the forklift I would then grab a flag and a neon yellow vest and guide the forklift driver towards the customers vehicle and the warehouse workers would help load the material onto the customers vehicle.

Once they were finished I would then guide the forklift driver back into the warehouse, and have the customer sign off on the order, I always make sure to get a signature from the customer before the customer leaves.

Dishwasher/Prep Cook/Housekeeper

Oaks at West Cobb
Marietta GA
04.2023 - 01.2024
  • Operated dishwashing equipment to maintain cleanliness and hygiene standards.
  • Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
  • Sorted and organized dishware, utensils, and cookware for efficient workflow.
  • Implemented proper sanitation techniques to uphold health department regulations.

Education

GED -

South Carolina Youth Challenge Academy
Eastover, SC
12-2021

Skills

  • Scheduling appointments
  • Document preparation
  • Data entry proficiency
  • Scheduling coordination
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Relationship building

Certification

Patient Care

Interests

  • Cooking
  • I enjoy helping others and giving back to the community
  • I participate in a variety of outdoor recreational activities
  • Animal Care
  • Music
  • Watching Movies and TV Shows
  • DIY and Home Improvement
  • Outdoor Recreation
  • Martial Arts
  • 3D Printing

Timeline

Command Center Associate

Floor & Decor
06.2024 - 02.2025

Dishwasher/Prep Cook/Housekeeper

Oaks at West Cobb
04.2023 - 01.2024

GED -

South Carolina Youth Challenge Academy
Kiah Deas