Summary
Overview
Work History
Education
Skills
Timeline
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Kiah Grice

High Point,NC

Summary

Organized and dedicated professional with a proven track record of delivering exceptional customer service in fast-paced and dynamic environments. Experienced in office administration with a strong focus on attention to detail, effective decision-making, and the ability to manage multiple tasks simultaneously. Committed to continuous personal and professional growth, with a passion for enhancing skills, expanding knowledge, and taking on new challenges. Motivated to contribute to a forward-thinking organization where dedication, adaptability, and a strong work ethic can drive both individual and team success.

Overview

6
6
years of professional experience

Work History

Legal Assistant

Deuterman Law Group
Greensboro, NC
02.2025 - Current
  • Maintained client confidentiality in all matters.
  • Created and updated case management and client account databases.
  • Ensured that all paperwork was properly filed according to established procedures.
  • Reviewed and prepared legal documents, such as contracts and appeals.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing appeals; and obtaining necessary signatures.

Administrative Support Staff

NCAT Division of Student Affairs Administration
03.2024 - 12.2024
  • Provided exceptional support to executive staff, Business Services Coordinator, and Technology Support Analyst by acting as the front office staff for the department, serving as the point of contact for internal and external inquiries.
  • Consistently met deadlines for critical tasks by prioritizing workload effectively under high-pressure situations including managing multiple calendars and schedules.
  • Contributed to a welcoming office environment through friendly interactions, clean workspaces, and organized common areas.

Team Member

Chick-Fil-A Restaurant
01.2019 - 03.2024
  • Contributed to team success by completing jobs quickly and accurately by delivering exceptional guest service utilizing core hospitality principles to create a welcoming and pleasant experience. Also, provided expert assistance by addressing menu inquiries, offering detailed clarifications, and ensuring customer satisfaction.
  • Operated point-of-sale systems, including registers and mobile devices, to efficiently process orders and payments.
  • Consistently adhered to company appearance standards by arriving in uniform and maintaining a professional demeanor.
  • Ensured cleanliness and sanitation of dining areas, workstations, and outdoor spaces to uphold restaurant quality standards.

Event Scheduler

Ncat University Event Center
03.2021 - 12.2023
  • Maintained high levels of customer satisfaction by reducing scheduling conflicts and ensured timely execution of tasks through proactive processing, scheduling, and confirming events.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Established and maintained strong working relationships with both internal and external departments, facilitating open communication channels for improved collaboration by conducting demonstrations for guest to navigate and utilize the scheduling website effectively.
  • Managed logistics calendar, preparing and submitting monthly reports to director.

Education

Bachelors - Political Science

North Carolina A&T State University
Greensboro, NC
12.2023

Skills

  • Office etiquette
  • Verbal communication and written communication
  • Data entry and management proficiency, including file organization
  • Administrative procedures
  • Microsoft Office expertise
  • Telephone skills with a focus on clear, courteous communication
  • Purchasing Software and Banner Finance
  • Document preparation
  • Client confidentiality
  • Office administration
  • Scheduling coordination
  • File organization
  • Attention to detail
  • Customer service
  • Organizing university travel in Chrome River
  • Procurement Card Reconciliation
  • Foster collaboration and enhance team performance
  • Decision-making with a focus on effective solutions
  • Adjustable to changing environments and priorities, including time management

Timeline

Legal Assistant

Deuterman Law Group
02.2025 - Current

Administrative Support Staff

NCAT Division of Student Affairs Administration
03.2024 - 12.2024

Event Scheduler

Ncat University Event Center
03.2021 - 12.2023

Team Member

Chick-Fil-A Restaurant
01.2019 - 03.2024

Bachelors - Political Science

North Carolina A&T State University

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Kiah Grice