In my spare time I like to ride my horse, spend time with my horse and go to rodeos with family
KIALI M. BARNES
Tulsa,OK
Summary
To obtain a position as a valued employee. Where I can make use of my strong organizational skills, quick learning and willingness to get along with others and proven ability to get the job done in a well-established company. Also maintaining a position until retirement.
Overview
8
8
years of professional experience
Work History
Sorter
Macy’s Distribution Center
11.2024 - Current
- Under general supervision is responsible for handling and sorting packages, and other related assigned duties
- Used hand-held scanners to sort items into specific categories.
- Assessed and sorted more than 100 items into containers or designated areas according to classification, size, and condition.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Increased accuracy in sorting, meticulously checking labels and destinations.
- Supported inventory management with precise sorting and categorization of stock items.
- Maintained clean and organized work area to facilitate smoother sorting operations.
Department Specialist
Home Depot
01.2023 - 01.2024
- Assisting 30 or more customers with home interior design such as with their choice of flooring
- Handling blinds for customers with whatever is necessary for their home
- Developed strong relationships with key stakeholders to ensure alignment of department goals with overall company objectives.
- Completed projects on time and under budget by effectively delegating tasks and monitoring progress regularly.
- Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
Sorter
Amazon Distribution
01.2022 - 01.2023
- Under general supervision is responsible for sorting packages, and other related assigned duties
- Assessed and sorted 100's of items into containers or designated areas according to classification, size, and condition.
- Used hand-held scanners to sort items into specific categories.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Maintained clean and organized work area to facilitate smoother sorting operations.
- Increased accuracy in sorting, meticulously checking labels and destinations.
Garden Assistant
Lowes
01.2022 - 11.2022
- Under general supervision is responsible for watering and caring for foliage, and other related assigned duties
- Increased overall garden productivity through proper planting techniques and seasonal maintenance.
- Participated in garden-related educational programs to expand knowledge on sustainable gardening practices.
- Managed 50 customers or more with efficient cash register operations.
Sorter
Macy’s Distribution Center
10.2020 - 12.2020
- Under general supervision is responsible for handling and sorting packages, and other related assigned duties
- Used hand-held scanners to sort items into specific categories.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Optimized workspace organization to facilitate faster, more efficient sorting operations handling 100's of packages.
- Played key role in meeting daily sorting quotas through diligent work and focus.
- Assisted in training new sorters, sharing best practices and techniques for efficient sorting.
- Enhanced operational efficiency with meticulous attention to detail in sorting packages.
Sorter
Macy’s Distribution Center
11.2019 - 01.2020
- Under general supervision is responsible for handling and sorting packages, and other related assigned duties
- Used hand-held scanners to sort items into specific categories.
- Inspected items for damage or defects before sorting as part of quality control process.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Recorded and tracked items sorted to confirm accuracy.
- Used hand-held scanner to enter data product information.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Improved sorting efficiency, using innovative techniques to handle variety of item types.
- Maintained clean and organized work area to facilitate smoother sorting operations.
- Improved team productivity, collaborating effectively in high-volume sorting environments.
Cashier/Customer Service Representative
Burlington Coat Factory
01.2019 - 11.2019
- Under general supervision was responsible for checking customers purchases, handling monies and cashing them out
- Assisted with other related duties
- Greeted 30 or more customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier/Customer Service Representative
JC Penny
01.2017 - 01.2019
- Under general supervision was responsible for checking customers purchases, handling monies and cashing them out
- Assisted with other related duties
- Welcomed customers and helped determine their needs.
- Greeted 100's of customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Diploma -
Epic Charter School
Tulsa, OK05.2021
High School Diploma -
Epic Charter School
Tulsa, OK05.2021
Skills
- Initiative-taking
- Excellent communicator
- Adaptability
- Organized
- Analytical
- Project management
- Customer service
- Dedication
- Confidentiality
- Reliability
Interests
Timeline
Sorter
Macy’s Distribution Center
11.2024 - Current
Department Specialist
Home Depot
01.2023 - 01.2024
Sorter
Amazon Distribution
01.2022 - 01.2023
Garden Assistant
Lowes
01.2022 - 11.2022
Sorter
Macy’s Distribution Center
10.2020 - 12.2020
Sorter
Macy’s Distribution Center
11.2019 - 01.2020
Cashier/Customer Service Representative
Burlington Coat Factory
01.2019 - 11.2019
Cashier/Customer Service Representative
JC Penny
01.2017 - 01.2019
Diploma -
Epic Charter School
High School Diploma -
Epic Charter School
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