Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiana Dembicki-Lorita

Springtown,TX

Summary

Overseeing front-of-house operations, ensuring seamless guest experiences, and effectively managing staff to maintain high service standards. Demonstrated expertise in problem-solving and team leadership.

Overview

5
5
years of professional experience
1
1
Certification

Work History

FOH Supervisor

Film Alley
06.2020 - Current
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Oversaw concession and arcade inventory management to avert stock shortages
  • Maintained open lines of communication between FOH supervisors, BOH managers, and owners for successful collaboration on daily operations.
  • acquire merchandise for arcade
  • Handled customer complaints professionally, resolving issues quickly to maintain a positive dining experience.
  • Effectively trained new hires over multiple years.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Responsible for scheduling arcade department


Cash/ Line Worker

Chipotle Mexican Grill
06.2022 - 05.2023
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • cash management accurately
  • maintain full inventory and sanitation in dining area
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
  • fostering a welcoming atmosphere for customers
  • coordinate food assembly and manage cash transactions

Pharmacy Clerk

Brookshires Pharmacy
03.2022 - 05.2022
  • Verified prescription information prior to entry in pharmacy computer system.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.

Education

No Degree - Phlebotomy

Phlebotomy Training Specialists
Fort Worth, TX
04-2025

High School Diploma -

Kapa'a High School
Kapaa, HI
05-2020

Skills

  • Multi Tasking
  • Guest relations
  • Complaint handling
  • Staff motivation
  • Patience
  • Training and mentoring
  • Team building

Certification

  • Certified Phlebotomy, Phlebotomy Training Specialists - May 2025

Timeline

Cash/ Line Worker

Chipotle Mexican Grill
06.2022 - 05.2023

Pharmacy Clerk

Brookshires Pharmacy
03.2022 - 05.2022

FOH Supervisor

Film Alley
06.2020 - Current

No Degree - Phlebotomy

Phlebotomy Training Specialists

High School Diploma -

Kapa'a High School

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