Summary
Work History
Education
Skills
Timeline
Cashier

Kiana Garner

Mustang,OK

Summary

Welcoming, friendly and reliable, offering unmatched customer service and workplace focus.

Strong multitasking, problem-solving and excellent communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Committed to ensuring each customer receives outstanding service by providing friendly and helpful support.

Successful managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Cashier

Bronco Stop
Mustang, OK
03.2022 - 06.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted over 100 customers per day.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Server

IHOP
Mustang, OK
12.2021 - 03.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

High School Diploma -

Epic Charter School
Oklahoma City, OK
05.2022

Mustang High School
Mustang, OK
11.2020

Skills

  • Cash Register Operation
  • Work Task Prioritization
  • Positive Interactions
  • Guest Satisfaction
  • POS Systems
  • Professional Telephone Etiquette
  • Energetic and Outgoing

Timeline

Cashier

Bronco Stop
03.2022 - 06.2022

Server

IHOP
12.2021 - 03.2022

High School Diploma -

Epic Charter School

Mustang High School

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Kiana Garner