Summary
Overview
Work History
Education
Skills
Timeline
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Kiana Glenn

Texas City,TX

Summary

Results-driven professional with extensive experience at GHX Pharma Solutions as an Inventory Specialist, enhancing accuracy through meticulous cycle counts and effective data management. Proven ability in customer service at Walmart, resolving conflicts with empathy. Skilled in inventory management and teamwork, committed to promoting efficiency and safety in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Inventory Specialist/ Auditor

GHX Pharma Solutions
07.2020 - Current
  • Accurately capture inventory count data in the HITS program, utilizing Excel or paper count sheets as instructed by the Team Leader or other Inventory Management.
  • Perform inventory counts, ensuring all items are accounted for and reported according to established policies.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Read data for supplies description, item, expiration, unit of measurement
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.

Customer Service Representative

Walmart
2016 - 2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Ball High
Galveston, TX

Skills

  • Technical support
  • Inventory management
  • Systems analysis
  • Internal auditing
  • Annual reports
  • EKG experience
  • Teamwork and collaboration
  • Material handling
  • Error adjustments
  • Warehouse operations

Timeline

Inventory Specialist/ Auditor

GHX Pharma Solutions
07.2020 - Current

Customer Service Representative

Walmart
2016 - 2019

Ball High

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Kiana Glenn