Summary
Overview
Work History
Education
Skills
Timeline
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Kiana Maldonado

Tempe,AZ

Summary

At Panera Bread, I spearheaded initiatives that significantly boosted customer satisfaction, demonstrating exceptional problem-solving and team collaboration skills. My leadership ensured alignment across departments, enhancing service quality and safety. My ability to motivate teams and foster client relationships underpins my track record of achieving and surpassing goals.

Overview

2
2
years of professional experience

Work History

Team Leader, Cashier, Salad and Sandwich Maker

Panera Bread
06.2022 - 02.2024
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Observed packing operations to verify conformance to specifications.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Cholla High School
Tucson, AZ
05-2018

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Team motivation
  • Goal Setting
  • Quality Improvement
  • Safety processes and procedures
  • Staff education and training
  • Client Service

Timeline

Team Leader, Cashier, Salad and Sandwich Maker

Panera Bread
06.2022 - 02.2024

High School Diploma -

Cholla High School

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Kiana Maldonado