Hi, I’m
Kiana McCaig
Esthetician
Scottsdale,AZ
Summary
Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, holistic skincare treatments, sugaring, waxing, peels, acne treatments, dermaplaning, microneedling, microcurrent and microdermabrasion.
Overview
14
years of professional experience
3
Certification
Work History
Hello Sugar
Waxing Specialist
10.2023 - Current
Job overview
- Advised clients on proper home-care regimens.
- Waxed 150 clients various bodies using soft and hard waxes.
- Sugared 175 clients using sugaring techniques.
- Increased salon revenue by 70% through upselling at-home products and providing excellent care.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained clean and sanitary workspace.
Liquivida
Esthetician
07.2023 - 01.2024
Job overview
- Provided pre- and post-service consultations to accurately assess clients needs.
- Preformed PRP Facials, Micro-needing, Diamond Glow Facials
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Sterilized equipment for patient treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Advised clients on proper home-care regimens.
Restore Hyper Wellness
Assistant Store Manager
10.2021 - 05.2023
Job overview
- Answered central telephone system and directed calls accordingly. Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reviewed sales and gross profit report to assess company efficiency.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Sports Fan Marketing LLC
Cashier/Merchandising Specialist/Driver Helper
05.2010 - 08.2019
Job overview
- Worked Major Sporting events such as; Super Bowl, Fiesta Bowl, MLB All-Star game, and Cardinal games. Would drive and fly to other states, to sell merchandise.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Developed and implemented creative promotional strategies, bringing in over $20,000 revenue.
- Monitored and analyzed sales records and consumer purchasing trends.
Jabz Boxing
Fitness Manager
03.2018 - 10.2021
Job overview
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine, prioritizing safety at all times.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work
Education
Foothills Academy College Prep, Scottsdale, AZ
High School Diploma
05.2014
Skills
- Exceptional Customer Service
- Excellent Multi-tasker
- Opening/closing Procedures
- Store Merchandising
- Skin Condition Diagnosis and Treatment
- Facial Massages
- Sales Expertise
- Product Knowledge
- Trusted Key Holder
- Excellent Cash Handling Skills
- Product Organization
- Microsoft Office Suite Proficiency
Certification
- Licensed Laser Technician, Southwest Institute Of Healing Arts - 2023
- Licensed Esthetician, Southwest Institute Of Healing Arts - 2022
- Certified Personal Trainer, National Academy Of Sport's Medicine (NASM) - 2017
- Certified Acupuncture Speciality Training, Canham College - 2016
- Certified Chiropractic Assistant & Physiotherapy Speciality Training, Canham College - 2016
Timeline
Waxing Specialist
Hello Sugar
10.2023 - Current
Esthetician
Liquivida
07.2023 - 01.2024
Assistant Store Manager
Restore Hyper Wellness
10.2021 - 05.2023
Fitness Manager
Jabz Boxing
03.2018 - 10.2021
Cashier/Merchandising Specialist/Driver Helper
Sports Fan Marketing LLC
05.2010 - 08.2019
Foothills Academy College Prep
High School Diploma
- Licensed Laser Technician, Southwest Institute Of Healing Arts - 2023
- Licensed Esthetician, Southwest Institute Of Healing Arts - 2022
- Certified Personal Trainer, National Academy Of Sport's Medicine (NASM) - 2017
- Certified Acupuncture Speciality Training, Canham College - 2016
- Certified Chiropractic Assistant & Physiotherapy Speciality Training, Canham College - 2016
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