Kiana Ortiz
Kissimmee,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Lifeguard
Great Wolf Lodge
07.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Volunteer
One Community Church
05.2020 - 06.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Babysitter
Cross Creek Neighborhood
10.2016 - 01.2020
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
Education
Associate of Science - Diagnostic Medical Sonography
Valencia College
Orlando, FL06-2026
High School Diploma -
Trinity High School
Euless, TX02-2023
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability and Punctuality
- Organization
Timeline
Lifeguard
Great Wolf Lodge
07.2023 - 09.2023
Volunteer
One Community Church
05.2020 - 06.2020
Babysitter
Cross Creek Neighborhood
10.2016 - 01.2020
Associate of Science - Diagnostic Medical Sonography
Valencia College
High School Diploma -
Trinity High School
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