Kiana Polanco
San Antonio,TX
Summary
Experienced Senior Supervisor with years in managing and directing operations of employees. Created and developed company standards through recruiting and training exceptional personnel and seamless execution of performance strategies maximizing impact with clientele. Innovative in motivating team members to collaborate in exceeding company objectives and achieving constant progress.
Overview
7
7
years of professional experience
Work History
Senior Supervisor
Six Flags Fiesta Texas
San Antonio, TX
01.2019 - 06.2023
Server
54th Street Restaurant & Drafthouse
San Antonio, TX
10.2021 - 02.2022
Supervisor
Six Flags Fiesta Texas
San Antonio, TX
12.2017 - 01.2019
Lead
Six Flags Fiesta Texas
San Antonio, TX
01.2017 - 12.2017
Team Member
Six Flags Fiesta Texas
San Antonio, TX
06.2016 - 01.2017
- Uphold the Six Flags Mantra while also instilling it in my team members. Staff scheduling. Help increase health and safety management. Client relationship building. Training new team members. Pushing sales and upselling products. Store upkeep.
Education
High School Diploma -
San Antonio Christian Academy
San Antonio, TXSome College (No Degree) -
San Antonio College
San Antonio, TXSome College (No Degree) - American Sign Language (ASL)
Palo Alto College
San Antonio, TXSkills
- Ability to use computer programs Crossed trained in retail games, rentals, and attraction POS Teamwork Problem-solving Adaptability Leadership Communication Time Management Diligence A positive, professional and energetic image Works well in fast-paced environments Quick to learn and comprehend new task and/ or sudden changes in environment
Accomplishments
- 2017 Fall Service Superstar
- 2021 Retail Superstar Award
Timeline
Server
54th Street Restaurant & Drafthouse
10.2021 - 02.2022
Senior Supervisor
Six Flags Fiesta Texas
01.2019 - 06.2023
Supervisor
Six Flags Fiesta Texas
12.2017 - 01.2019
Lead
Six Flags Fiesta Texas
01.2017 - 12.2017
Team Member
Six Flags Fiesta Texas
06.2016 - 01.2017
High School Diploma -
San Antonio Christian Academy
Some College (No Degree) -
San Antonio College
Some College (No Degree) - American Sign Language (ASL)
Palo Alto College
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