Kiana Ward
Union City,GA
Summary
I am an aspiring labor and delivery nurse and will be attending Georgia Southern in the fall to pursue my BSN in nursing. I am determined to persevere until the end and achieve all of my goals. Although obstacles may arise, I am confident in my ability to overcome them and continue on my path towards success. I am also an hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Old Navy
Eastpoint, GA
04.2022 - 12.2022
- Greeted customers and provided exceptional customer service.
- Cashier Team lead
- Trained new cashiers on proper use of registers and store policies.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Asset protection lead
- Identified shoplifters and apprehended perpetrators according to company policies.
- Executed safety protocols to protect the store's assets.
- Assisted customers with product information and inquiries.
Education
High School Diploma -
Banneker High School
College Park, GA05-2024
Some College (No Degree) -
Georgia Military College - Fairburn
Fairburn, GASkills
- Promotional support
- Customer Needs Assessment
- Sales Development
- Client Account Management
- Social Perceptiveness
- Strong leadership
- Group management
- Engaging personality
Affiliations
- Yearbook club member
Certification
- NOCTI Certified
- PowerPoint Certified
Timeline
Sales Associate
Old Navy
04.2022 - 12.2022
High School Diploma -
Banneker High School
Some College (No Degree) -
Georgia Military College - Fairburn
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