Kiana West
Dallas,GA
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
Dollar Tree
Dallas, GA
04.2023 - Current
- Worked freight and stocked merchandise
- money handling
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Addressed customer concerns with suitable solutions.
- Collaborated with team leaders on quality audits.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Associate
Interroll
Hiram, GA
12.2021 - 10.2023
- Handled front end management
- Forklift operations
- Powder coat paint
- Worked on quality control
- Physical labor of picking up heavy objects
- Front end paperwork and putting things into company database
Manager
Bojangles
Hiram, Georgia
02.2020 - 12.2021
- Led a team of three or more during high intensity work conditions
- Served and prepared food for customers
- Responsible for accurate money handling, inventory counting, and handling customer complaints.
Team Lead
Six Flags Over Georgia
Austell, GA
03.2019 - 09.2019
- Handled customer complaints
- Prepared and served food
- Led a team of 4 or more in high intensity situations
- Counted inventory and oversaw proper money handling by employees
- Great attention to detail, detailing cleaning of kitchen and dining area.
Education
Highschool Diploma -
Mceachern High School
12.2020
Skills
- Production
- Performance Monitoring
- Customer Service
- Workflow Optimization
- Performance Reporting
- Inventory Management
- Quality Assurance and Control
- Staff Training
- Goal Setting
- Employee Motivation
- Management
- MS Office
- Interpersonal Communication
- Staff Training and Development
- Operations Monitoring
- Staff Management
- Inventory Control
Affiliations
- Writer
- Small Business Owner
Certification
- HR Analytics
- Excel essentials
Timeline
Operations Manager
Dollar Tree
04.2023 - Current
Associate
Interroll
12.2021 - 10.2023
Manager
Bojangles
02.2020 - 12.2021
Team Lead
Six Flags Over Georgia
03.2019 - 09.2019
Highschool Diploma -
Mceachern High School
Similar Profiles
Alexis JenkinsAlexis Jenkins
Assistant Manager at Family Dollar/ Dollar TreeAssistant Manager at Family Dollar/ Dollar Tree
Ronin AndersonRonin Anderson
General Maintenance Technician at Family Dollar/dollar TreeGeneral Maintenance Technician at Family Dollar/dollar Tree
Darlene CadoreDarlene Cadore
Regional Human Resources Manager at Dollar Tree-Family DollarRegional Human Resources Manager at Dollar Tree-Family Dollar
Jadon EdwardsJadon Edwards
Bulk Order Filler at Dollar Tree and Family Dollar Distribution CenterBulk Order Filler at Dollar Tree and Family Dollar Distribution Center
Carmen CoxCarmen Cox
Certified Medical Assistant at Vascular Surgical AssociatesCertified Medical Assistant at Vascular Surgical Associates