Kiana Farrar
Allentown,PA
Summary
Admissions professional with a proven track record of optimizing enrollment processes, strengthening prospective student engagement, and improving candidate experiences. Recognized for maintaining high standards, delivering measurable results, and collaborating effectively across teams in fast-paced environments. Skilled in student recruitment, enrollment strategy, and data-driven decision-making, with a strong ability to streamline application workflows and enhance operational efficiency. Adept at building collaborative relationships, adapting to evolving institutional needs, and implementing innovative solutions that support enrollment growth and student success.
Overview
11
11
years of professional experience
Work History
Assistant Director of Admissions- Transfer
East Stroudsburg University
East Stroudsburg
02.2024 - Current
- Established partnerships with community colleges to promote transfer opportunities leading to exceeding enrollment goals (400+ deposited students)
- Increased enrollment rates by implementing strategic marketing campaigns utilizing the Slate CRM system. ie: text/call campaigns, printing postcards
- Explained admissions processes, educational programs, financial assistance, and student services to over a large incoming class.
- Served as a liaison between students and academic advisors, facilitating communication for effective degree planning.
- Evaluated transfer credit requests in accordance with institutional policies, streamlining the transfer process for incoming students.
Certified Nursing Assistant
Agency
Pennsylvania
08.2019 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Documented all care actions by completing records and logs in medical software systems.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Student Support Advisor
DeVry University
Philadelphia , PA
10.2021 - 08.2022
- Act as first point of contact for 250 students assigned to portfolio by assisting students with class scheduling and directing them towards appropriate resources.
- Demonstrate effective coaching skills through consultative sessions, promoting exploration of alternatives for students to overcome barriers.
- Meticulously evaluate academic and financial plans throughout student lifecycle by making appropriate adjustments to ensure successful student outcomes.
- Advise 250 students in areas of academics, student finance and service-related areas through effective communication to promote student success.
Student Admissions Coordinator
East Stroudsburg University
East Stroudsburg, PA
09.2015 - 05.2018
- Assisted applicants with admissions packet and served as point of contact throughout admissions process
- Provided ease of access and navigation for important data by compiling, organizing, and uploading organizational documents to database.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Strategically distributed administrative tasks amongst newly hired staff and provided guidance to promote performance.
- Led tours of facility for potential students and families to highlight features and benefits of membership.
Education
Masters of Human Resource Management -
DeVry University
Naperville, IL07-2025
Bachelor of Science -
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05-2018
Skills
- Spreadsheet Management
- Advanced MS Office Suite Knowledge
- Office Administration
- CRM management (Slate & Salesforce)
- Student Financial Aid
- Strategic decision-making
- Excellent oral and written communication
- Team collaboration and leadership
- Recruitment planning and organization
Timeline
Assistant Director of Admissions- Transfer
East Stroudsburg University
02.2024 - Current
Student Support Advisor
DeVry University
10.2021 - 08.2022
Certified Nursing Assistant
Agency
08.2019 - Current
Student Admissions Coordinator
East Stroudsburg University
09.2015 - 05.2018
Masters of Human Resource Management -
DeVry University
Bachelor of Science -
East Stroudsburg University of Pennsylvania