Kiandra Jones
Childersburg,AL
Summary
- 5 Years of Private Caregiver services , Knowledgeable about distributing and monitoring patients' medications. Assisting patients with with personal care and mobility services.
- Resourceful Medical Assistant experienced in medical and administrative assistance. Comprehensive background in accurately recording patient health information, taking vital signs, and processing client needs. Gathers complete patient insurance information quickly to streamline patient appointments.
- Friendly and efficient Customer Service Rep devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding Belk Store standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Private Caregiver
Erial Borden
Birmingham, AL
02.2019 - 10.2021
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted patients with daily personal hygiene.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Transported patients to medical, dental and personal care appointments.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Mortician Assistant
Charles Woods Funeral Home
Sylacauga, AL
03.2017 - 04.2020
- Completed and filed all necessary legal documentation quickly and accurately.
- Arranged for clergy members to perform funeral services.
- Consulted with families of deceased regarding final arrangements tactfully.
- Consulted with families of deceased to make funeral arrangements.
- Obtained information to complete death certificates or burial permits.
- Participated in community activities for funeral home promotions and other purposes.
CNA
Coliseum rehabilitation center
Macon, GA
05.2016 - 02.2018
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Developed patient care plans with doctors and registered nurses.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Provided ongoing compassionate patient care for each client.
- Assisted patients with daily personal hygiene.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Cooked appetizing and satisfying meals and snacks.
- Assisted patients with bathing, dressing, daily hygiene care and grooming.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Tracked and reported clients' progress based on observations and conversations.
- Transported patients to medical, dental and personal care appointments.
Education
Certification - Medical Assistant
Jefferson State Community College
Birmingham, AL09.2021
CPR Certification - Medical
Jefferson State Community College
Birmingham, AL09.2021
High School Diploma -
Childersburg High School
Childersburg, AL05.2012
Skills
- Community activities
- First aid and safety
- CPR certified
- Troubleshooting
- Shipping and receiving understanding
- Schedule mastery
- Clerical support
- Quality assurance controls
- Retail sales customer service
- Shipping and receiving
- Material handling
- HIPAA guidelines
- Telephone etiquette
- Front desk operations
- Proficient in Microsoft Word,Excel,Powerpoint
- Patient callbacks
- People skills
- PPE use
Certification
- Certified Medical Administrative Assistant (CMAA)
Timeline
Private Caregiver
Erial Borden
02.2019 - 10.2021
Mortician Assistant
Charles Woods Funeral Home
03.2017 - 04.2020
CNA
Coliseum rehabilitation center
05.2016 - 02.2018
Certification - Medical Assistant
Jefferson State Community College
CPR Certification - Medical
Jefferson State Community College
High School Diploma -
Childersburg High School
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