Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Rachelle Dufrene

Rochester,WI
Rachelle Dufrene

Summary

Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.

Overview

14
years of professional experience

Work History

Gt Independence

Private Caregiver
05.2018 - Current

Job overview

  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Documented vitals, behaviors, and medications in client medical records.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Administered medication as directed by physician.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Maintained clean, safe, and well-organized patient environment.

Waterford Senior Living

Resident Assistant/Medication Aide
09.2020 - 10.2022

Job overview

  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Transported patients to operating and treatment rooms by using wheelchairs and wheeled carts.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Reordered medication to maintain adequate supply.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reported changes in patient status regarding drug therapy.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted in maintaining conducive environment for residents by adhering to infection control policies.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Administered psychotropic medications and anxiety education to patients to provide mental health care.
  • Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Administered prescribed drugs to high-volume patient caseload.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Turned and repositioned patients to prevent bedsores.
  • Monitored medication storage area to maintain medication security and control.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Monitored patient responses to medication to report adverse reactions quickly.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.

Society's Assets

Scheduling Coordinator
07.2009 - 10.2016

Job overview

  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Interceded between employees during arguments and diffused tense situations.
  • Created detailed calendars for staff members to support deadline management and milestone achievement.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Education

Central Lafourche High School
Raceland, LA

High School Diploma
05.1992

University Overview

Skills

  • Behavior Redirection
  • Medical Reminders
  • First Aid and Safety
  • Time Management
  • Progress Documentation
  • Records Maintenance
  • Community Activities
  • Case Management
  • Client Documentation
  • ADLs Assistance
  • Protein Handling
  • Patient and Caregiver Education
  • Direct Patient Care
  • Patient Care
  • Knowledge of State Regulations
  • Grocery Shopping
  • Care Plan Assessment
  • Medication Administration
  • Companionship and Emotional Support
  • Community Integration
  • Safety Behaviors
  • Patient Assessments
  • Diet and Nutrition
  • Individual Service Plans
  • Running Errands
  • Household Management
  • Dining Room Support
  • Sanitizing Surfaces
  • Verbal and Written Communication Skills
  • Household Chores
  • Respectful and Compassionate
  • Status Updates
  • Bedsore Prevention
  • Complex Problem-Solving
  • Strong Ethics
  • Personal Grooming Care
  • Meal Planning and Preparation
  • Dependable and Responsible
  • Compassionate Communication
  • Patient Management
  • Dietary Needs
  • Hoyer Lifting Equipment
  • Infection Control Procedures
  • COVID-19 Safety Policies
  • Continuous Development
  • Medication and Appointment Reminders
  • Ambulating Patients
  • Floor Sweeping
  • Medical Records Management
  • Client Requirements
  • Resident Empowerment
  • Heavy Lifting
  • Mobility Support
  • PPE Usage
  • Behavioral Management
  • Multitasking and Organization
  • Personal Care Assistance
  • Interdisciplinary Care
  • Activities of Daily Living Assistance
  • Client Transportation
  • Attentive to People
  • Ability to Lift
  • Laptop and Tablet Operation
  • Problem Identification
  • Deliver Exceptional Care
  • Remote Video Conferencing
  • Review Cases
  • Communication Assistance
  • Personal Oxygen Delivery
  • Independent Living
  • Developing Client Trust
  • Proper Staffing
  • Meal Assistance
  • Caregiver and Family Support
  • Vitals Monitoring and Documentation
  • Positive Reinforcement Methods
  • Cook Healthy Meals
  • Monitor Vital Signs
  • Bathing and Dressing
  • Healthy Eating
  • Housekeeping
Availability
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Resident Assistant/Medication Aide
Waterford Senior Living
09.2020 - 10.2022
Private Caregiver
Gt Independence
05.2018 - Current
Scheduling Coordinator
Society's Assets
07.2009 - 10.2016
Central Lafourche High School
High School Diploma
Rachelle Dufrene