Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohamed Hassan

Rochester,MN Rochester

Summary

Dedicated and results-oriented professional with a proven track record at Walmart, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and loyalty through effective communication and problem-solving skills. Collaborated effectively with team members to exceed sales targets, showcasing strong work ethic and team collaboration abilities.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

1
1
year of professional experience

Work History

Cashier

Walmart
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

High School Diploma -

Century High School
Rochester, MN
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Written and verbal communication
  • Complex Problem-solving
  • Inventory management
  • Retail merchandising
  • Loyalty program promotion

Languages

English
Professional Working
Spanish
Limited Working
French
Elementary
Somali
Full Professional
Portuguese
Elementary

Timeline

Cashier

Walmart
07.2023 - Current

High School Diploma -

Century High School

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