Kiandre Johnson
Summary
Dynamic professional with a proven track record at Goodwill, excelling in customer engagement and team management. Skilled in developing sales strategies that significantly increased revenue, while fostering brand awareness and loyalty. Adept at analyzing market trends and implementing effective promotional events to drive business growth.
Overview
2026
2026
years of professional experience
Work History
Ambassador
Mission Hiring Hall
- Learned brand messaging and product knowledge to engage effectively with diverse audiences.
- Assisted in organizing promotional events to enhance community outreach and brand visibility.
- Provided support in developing marketing materials that align with company objectives.
- Collaborated with team members to gather feedback on customer experiences and preferences.
- Adapted quickly to changing priorities while maintaining a positive attitude in dynamic environments.
- Engaged with customers to build relationships and promote loyalty through exceptional service.
- Supported social media initiatives by creating content that resonates with target demographics.
- Participated in training sessions to improve communication skills and expand industry knowledge.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
Sales Manager
Goodwill
- Developed and implemented sales strategies to increase revenue across multiple store locations.
- Trained and mentored new sales associates to enhance customer engagement and service delivery.
- Analyzed sales data to identify trends and adjust inventory management accordingly.
- Collaborated with community partners to create promotional events that boosted foot traffic.
- Monitored team performance, providing feedback to ensure alignment with sales goals.
- Established relationships with customers, fostering loyalty through personalized service initiatives.
- Conducted market research to inform product selection and pricing strategies for optimal competitiveness.
Trust Fund Manager
K Mart
- Analyzed investment opportunities to optimize fund performance and align with organizational goals.
- Developed and maintained financial models to project fund growth and assess risks effectively.
- Collaborated with stakeholders to formulate strategic investment strategies tailored to market trends.
- Monitored portfolio performance, providing insights to enhance decision-making processes for investments.
- Maximized portfolio returns by diligently researching and selecting high-performing investments.
- Collaborated with team members to develop innovative investment strategies tailored to individual client needs.
- Managed a successful fund, consistently outperforming benchmarks over multiple years.
- Successfully navigated periods of market volatility by adapting investment strategies to mitigate losses and take advantage of emerging opportunities.
Service Technician
Lff Restoration
01.2024 - Current
- Diagnosed and repaired equipment malfunctions to ensure optimal performance.
- Conducted routine maintenance checks to extend equipment lifespan and reliability.
- Assisted customers in understanding product features and troubleshooting issues effectively.
- Collaborated with team members to streamline service operations and improve response times.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Education
High School Diploma -
Washington Union
Fresno, CA06.2011
Skills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Social media management
- Product recommendations
- Business development
- Policy analysis
Timeline
Service Technician
Lff Restoration
01.2024 - Current
Ambassador
Mission Hiring Hall
Sales Manager
Goodwill
Trust Fund Manager
K Mart
High School Diploma -
Washington Union