Open To Work
Kianelis Guzman
Hartford,CT
Summary
Dependable professional with a strong focus on customer service in fast-paced environments. Demonstrates effective communication and teamwork skills while adhering to food safety standards. Adaptable and detail-oriented, consistently enhancing customer satisfaction through friendly and efficient service.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Concessions Associate
CM Novelty Food & Concessions
Hartford, CT
01.2026 - Current
- Assisted customers with food and beverage orders, enhancing customer satisfaction through timely service.
- Prepared event meals under head chef in People's Bank Premium Kitchen, contributing to successful catering operations.
- Implemented food safety and sanitation standards to ensure compliance in the kitchen. to maintain a clean work environment.
Kitchen Staff Member
Luann's Bakery& Cafe
Hartford, Connecticut
03.2026 - 06.2026
- Prepared and organized ingredients for café menu items to facilitate timely meal service.
- Collaborated with team members to ensure timely food service during busy hours.
- Delivered friendly customer service during food preparation and serving to enhance customer experience.
- Ensured cleanliness and organization of kitchen areas and equipment to support efficient operations.
Hostess
Miller's Ale House
Fort Myers, FL
01.2025 - 12.2025
- Greeted and seated guests, enhancing overall dining experience.
- Prepared and verified food and condiments, ensuring accuracy and quality for optimal guest satisfaction.
- Prepared and packaged to-go orders, ensuring accuracy and timely delivery for customer convenience.
Sales Associate
Ortiz Flea Market
Fort Myers, FL
07.2023 - 12.2023
- Guided customers in product selection, sizing, and recommendations, ensuring satisfaction and informed purchases.
- Delivered friendly, in-person customer service, enhancing customer experience and fostering repeat business.
- Created and maintained attractive product displays, boosting product visibility and driving sales.
- Processed cash and mobile payments accurately while maintaining organized cash handling.
Babysitter
Hartford, CT
12.2020 - 09.2023
- Developed and implemented educational and recreational activities to promote engagement and skill-building.
- Supported children's learning with homework assistance, meal preparation, and daily routines to foster development.
- Facilitated open communication with parents to ensure alignment on childcare needs and children’s progress.
- Provided safe, dependable childcare in a home setting.
Education
High School Diploma -
East Lee County High School
Lehigh Acres, FL05-2024
Skills
- Food service operations
- Food preparation
- Food safety
- Inventory management
- Customer engagement
- Customer Service
- Teamwork
- Challenging multitasking
- Time Management
- Visual merchandising
Certification
- CPR / First Aid / AED (Valid through March 2026)
- ServSafe & Food Handler Certification
- Child Development Associate Certification
Languages
Spanish-Intermediate
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Kitchen Staff Member
Luann's Bakery& Cafe
03.2026 - 06.2026
Concessions Associate
CM Novelty Food & Concessions
01.2026 - Current
Hostess
Miller's Ale House
01.2025 - 12.2025
Sales Associate
Ortiz Flea Market
07.2023 - 12.2023
Babysitter
12.2020 - 09.2023
High School Diploma -
East Lee County High School