KIANGA BOWE

• Working with the Public and assisting customers with their Domestic violence inquiries while performing preliminary intake screening of domestic violence petitioners.
• Prepared petitioner narratives based on information provided by the petitioner.
• Prepared restraining order injunction packages and related pleadings in Odyssey Enterprise, then forwarded them to the signing judge for review.
• Processed organized packages and certified copies of injunction for the efficient Petitioner, forward to Miami-Dade Sheriff's Office for service forward to warrants bureau department for timely order to expedite search for the Respondent.
• Assisted judges in preparing legal documents attended court sessions to record proceedings of Domestic violence rulings and arguments. Reviewed court documents to process upcoming court dates, extensions ,motions and adherence to courtroom procedure during court hearing .
• Assisted judges in managing court proceedings by coordinating schedules, preparing orders, and ensuring proper follow-up on cases.
• Edited, proofed and processed transcripts of civil and criminal cases.
• Answered telephone calls, took messages and transferred calls to appropriate colleagues.

• Served as first point of contact for attorneys, defendants, bondsmen, and public, efficiently guiding visitors to appropriate destinations and enhancing overall client experience. Process misdemeanor, felony, and traffic surety and cash bonds in accordance with Florida Statutes, while entering and maintaining daily arrest records in the CBS Criminal Bond System with precision and speed. Handle cashier and accounting responsibilities, collecting and reconciling court costs, judgment fees, and mandatory cash bonds, researching Florida Statutes to determine case disposition and prepare accurate refund releases to depositors. Organized felony bond pleadings for easy access and responded to in-person, phone, and email inquiries about bond status with professionalism and discretion, ensuring clear communication.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
• Provided backup support during high traffic periods by stepping into cashier roles when necessary.
• Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
• Handled cash with high accuracy and took care to check bills for stop payment of checks.

• Uploaded scanned records into database systems and entered numerical data, creating and maintaining client correspondence and scheduling databases to ensure accurate and accessible information. Organized forms and prepared correspondence and reports, maintaining current physical and digital records for easy retrieval.
• Processed high volumes of data accurately using advanced database management systems.
• Maintained data integrity by conducting regular audits and resolving discrepancies.
• Collaborated with team members to streamline data entry workflows and improve efficiency.

• Prepared and filed legal documents, including briefs, pleadings, and appeals, ensuring compliance with court procedures and deadlines while supporting judges and attorneys. Managed juvenile and family case records confidentially and discreetly, facilitating document copying and distribution for attorneys and the public.

Managed office supply inventory to ensure availability and support operational efficiency.

Coordinated scheduling for meetings and appointments, optimizing time management across departments.

Assisted in the development of administrative processes, enhancing workflow and productivity.

• Managed incoming and outgoing calls, routed deliveries and courier services, and greeted law enforcement, attorneys, and interview candidates with professionalism, ensuring a positive first impression of the organization. Opened and distributed incoming mail and maintained a clean, welcoming reception area.

Managed front desk operations, ensuring smooth visitor check-in processes.

Coordinated scheduling for multiple attorneys, optimizing appointment management.

Maintained accurate client records using legal management software.